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Business Profile

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Workplace Compliance Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Complaints

This profile includes complaints for Workplace Compliance Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Workplace Compliance Services has 20 locations, listed below.

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    Customer Complaints Summary

    • 54 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/04/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company C.P.S. is giving me a fake notice asking me to mail them a check for $120. They have all of my company's information and they are stating that I need to file a statement of information for $250.This looks legit but it is completely fake as I never solicited their services and they should not have my private information such as my EIN.

      Business Response

      Date: 10/05/2022

      Hello ************,

      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.

      Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.

      Our records indicate that you have not placed an order. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      Customer Service Department

      Customer Answer

      Date: 10/12/2022

       
      Complaint: 18168154

      I am rejecting this response because: I never gave this private my company my personal information such as EIN, Tax ID etc. 

      This company had no access to my records and had no business pretending to be doing services on my behalf. 


      Sincerely,

      ***********************

      Business Response

      Date: 10/17/2022

      Hello ************,

      We received your public information from the ********** Secretary of State.  

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Have a great day. 

       Sincerely,

      CPS **************** Department

       

       

    • Initial Complaint

      Date:09/28/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive unsolicited documents that this organization will file an annual report on my behalf. When I contact them at ************, they offer to remove me from the mailing list---however, voicemail is always full so I cannot leave my information. There is no website or other phone number offered so that one can stop this annoying and misleading service.

      Business Response

      Date: 10/03/2022

      Hello Ms. *** ****,

      Thank you for bringing this to our attention.  We did not realize we had a glitch with our voicemail services. 

      We will have someone from **************** reach out to get your information so we can remove your from our mailing list. 

      Thank you,

      CPS **************** 

    • Initial Complaint

      Date:09/22/2022

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This CPS company sent out an official-looking letter with all of my company's data (including incorporation dates, Business ID) noting Federal OSHA requirements and a form to be filled out to meet such requirements, with an associated fee of $295.00 This is trickery at its' worse and all should not engage this company.

      Business Response

      Date: 09/26/2022

      Hello,

      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to sell an OSHA Safety Manual. Our flyer has multiple disclosures in all caps.

      You are not required to use our services and our flyer is not a bill. As stated on the flyer, Federal OSHA law require all employers to provide a place of employment which is free from recognized hazards that are likely to cause death or serious physical harm to employees. The flyer references potential consequences in the event of a OSHA violation(s.)

      We have many satisfied customers who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.

      Our records indicate that you have not placed an order. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CPS **************** Department

      Customer Answer

      Date: 09/26/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      F ******

    Workplace Compliance Services is NOT a BBB Accredited Business.

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