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Business Profile

Deck Builder

Evergreen Deck Builders
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Dennis C

    Date: 10/06/2025

    I had a VERY disappointing experience with Evergreen Deck Builders. While I initially had high hopes based on their promises, the service fell short in several areas. The customer support was mostly unresponsive, leaving my concerns unresolved for days at a time. Additionally, the build quality and crew they sent out for the project did not match the description, which was frustrating given the price point. The crew that we had were rough frame builders, NOT qualified deck builders. They did not have proper equipment beyond building the main frame. The crew showed up in a minivan without a job trailer with all equipment needed as was described in their handout. They did not even have a power cord on the first day. I let them borrow my power cord and saw horses to cut framed pieces so they did not have to cut on the grass. They failed initial and final inspections. The inspection issues were resolved but not without conflict from management.I believe theres potential for improvement, and this mostly relates to management. But as of now, I CANNOT recommend this company. They may undercut other competitors pricing, but do your homework and definitely get other quotes before hiring Evergreen. I hope they take customer feedback seriously and work on addressing these issues.

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