Business ProfileforResume Profs

Purchased the Executive package for $400 and promised a money back grantee on 28 Sept 2023. I was asked to provide a copy of my current resume for review with the implied task that it would be rewritten to increase my chances of getting hired. To make a long story short, my resume was cut and pasted onto a word template and sent back to me. Not only did they cut and paste my original resume bullets, they didnt have the decency or apptitude to create a new document. They seriously cut and pasted my information onto another persons resume and renamed it! Needless to say, the incompetence was captured on an ATS! Yes, I had somehow become a cruise attendant! ***************, ***********************, *******************, and *****************, DO BETTER! It is now Dec 5th, and I am still trying to get my refund! I have been getting the run around for the last 2 months with promises that I will receive my refund in ***** hours or the next 4-5 days that it takes to process you refund! Yes, I will be reortin this to the BBB. I would not recommend this If I could give a lower rating, I would! I reached out to Resume Profs in late September 2023. I was asked to provide a copy of my current resume for review with the implied task that it would be rewitten to increase my chances of getting hired. To make a long story short, my resume was cut and pasted onto a word template and sent back to me. Not only did they cut and paste my original resume bullets, they didnt have the decency or apptitude to create a new document. They seriously cut and pasted my information onto another persons resume and renamed it! Needless to say, the incompetence was captured on an ATS! It is now Dec 5th, and I am still trying to get my refund! I have been getting the run around for the last 2 months with promises that I will receive my refund in ***** hours or the next 4-5 days that it takes to process you refund! I have spoken with the following associates- ***************, ***********************, *******************, and *****************.