Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kroll Construction Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKroll Construction Company

    Siding Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.27/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1994

    Years in Business: 63

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    With more than half a century of experience, Kroll Construction is one of the longest-tenured residential remodeling contractors serving the Tri-County area. Based in Garden City, Michigan, we are a trusted home remodeling company that offers both exterior and interior remodeling services, including:
    Roof replacement
    Gutter replacement
    Siding replacement
    Kitchen remodeling
    Bathroom remodeling
    Window replacement

    Business Details

    Location of This Business
    29017 Ford Road, Garden City, MI 48135-2847
    BBB File Opened:
    1/1/1967
    Years in Business:
    63
    Business Started:
    1/1/1961
    Business Started Locally:
    1/1/1963
    Accredited Since:
    4/1/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Todd Kroll, President
    • Mr. Brian Kroll, Director
    • Scott Hoose
    Contact Information

    Principal

    • Mr. Todd Kroll, President
    • Mr. Brian Kroll, Director
    Additional Contact Information

    Fax Numbers

    • (734) 422-9026
      Primary Fax

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/30/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    I contacted KROLL Construction in ***********, ******** to obtain an estimate for vinyl siding work on my home. The business refuses to service the ***************, which is a neighboring community to the business location. I feel this is solely a discriminatory practice due to the *************** being a minority community.I asked why they would not provide their services in ******* and they would not provide an answer.
    Read More

    Customer Reviews

    30 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristen M

    5 stars

    11/07/2023

    I mainly delt with **** (salesman) and I believe **** also in the office and BT onsite installation manager. They're a very good *** to work with. I got my entire house re-sided, soffits, and gutters. They also trimmed out my windows and did an excellent job! They gave me a fair price after getting 2 other offers. I called, got an estimate, **** spent time explaining the diff. products available and didn't talk down to me as I'm a woman. I really appreciated that as I'm also a DIY'er but know my limits. He let me keep a pallet sample of siding colors for a week so I could make a better decision looking at them in the sun and shade outside rather than just on the computer. They told me a start date and actually started on time. They showed up when they said they would and worked long days sometimes 8am-6pm. We had 1.5 days of rain delays that week but they still finished only a 1/2 day over schedule. They had a full crew (10 guys) for 2 days and a partial the rest to finish. Even the gutter installation crew (2 guys) finished in a 1/2 day and came back a week later to install a rain barrel diverter for me no extra charge. In my experience after the bill is paid (which it had been) if a ******* says they're going to come back to finish something, they don't. I believe his name was **** and he did. Excellent job on everything! Even my handyman who remodeled my kitchen said he hasn't seen a siding job this good in a long time. Oh and clean up was great too, found a few nails on the ground here and there but with as many as they had to pull out maybe 1% left on ground. Would definitely recommend!

    Kroll Construction Company Response

    11/08/2023

    *******,Thank you for the opportunity to work on your home. Im glad to hear youre happy with our team and how your project turned out. -***** Kroll

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.