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Business Profile

Colleges and Universities

Michigan State University

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi I applied for MSU boot camp and when I first started the classes I had issues with installing softwares and then I had connection issues so I was held back on my classes and the classes kept going and I needed to catch up and I would ask the teacher for help he would tell me to ask the assistant teachers because Im asking him for help for classes that were from the days before and every time I asked for help from the assistant teachers they would ignore me none of them would help me I had tutoring sessions but its only one hour and none of the assistant teachers are helping me at all I keep getting ignored so I asked the school to put me in a later class so that I can get start over since the classes are so far ahead even the tutoring sessions held me back because I would ask the tutor to help me with where the classes is currently on the tutor would tell me no you need to start from where you at but the teacher told me I need to focus on where theyre at even though they are way far ahead than me so when I asked the school to put me in a later class they refused when I asked them to refund me they refused and when I asked them for more tutoring sessions they refused and when I asked them to charge me for the classes I attended already and refund me for the classes I want to cancel they refused and said they will keep the whole payment even if I quit I need help because they keep ignoring my emails and messages

  • Initial Complaint

    Date:10/09/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got online to purchase hockey tickets to the Michigan state and Michigan hockey game at **** am soon as they became available. Immediately there were no tickets available on line. I checked vivid and Stub hub and they are selling all the tickets for insanely high rates. How ethical is that and how were they able to immediately purchase all the tickets. The school is not honorable as they should monitor that and not allow them companies to purchase tickets prior to the time.

Michigan State University is NOT a BBB Accredited Business.

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