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            Business ProfileSpirit Shop

            Retail Sportswear

            Contact Information

            Detroit, MI 48216-1952

            Visit Website
            (844) 313-5477

            Customer Reviews

            1.55/5

            Average of 47 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            40 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            SpiritShop produces and ships high school apparel, team & mascot spirit wear for K-12 schools across the United States, with products available for over 120,000+ schools. The catalog of products we provide include thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. SpiritShop produces fan gear or uniforms for adult, youth, or child leagues and can outfit teams with customized gear using logos or customizable design templates provided.  SpiritShop carries products and designs for football, baseball, basketball, soccer, volleyball, and many other sports available to choose from. School spirit wear can be customized by choosing from multiple styles, designs and colors.

            Products & Services

            Accessories, Bags, Blankets and Towels, Drinkware, Hats, Jackets, Jerseys, Polo Shirts, Shorts and Pants, Sweatshirts, T-Shirts, Warm Ups, Work Apparel

            Business Details

            Location of This Business
            Detroit, MI 48216-1952
            BBB File Opened:
            12/14/2016
            Years in Business:
            10
            Business Started:
            11/12/2013
            Business Incorporated:
            11/12/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • SpiritShop.com
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            40 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/03/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We shop here every year, but this year we purchased a costume for my daughter and there is no dressing room in the store and we purchased a costume that the hanger said Large and the costume was actually a size small. We took back the costume a couple hours later to exchange for a different size since it fits a size 4-6 and my daughter is a size 10. The employee said all sales were final were we could not exchange for a different size or even get our money back at all. We had the receipt. So we had to buy another 50$ costume and as soon as we get in the car to leave we take the brand new costume out that we just bought and both the eyes to the costume fall off and we still cannot take that costume back. Almost 100$ was spent on costumes at this store and it is sad we couldnt even use the first costume and the second costume was messed up as soon as we buy it. I had to go buy super glue for the new costume.
            Read More
            Read 39 More Complaints

            Customer Reviews

            47 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            chelsea g

            04/25/2024

            I was nervous to order from here, but I am glad I did! I got two tshirts and two sweat shirts, both came exactly how I ordered! The tshirts are 100% cotton, so they shrunk when I washed and I had to order more in a bigger size, but that is on me. I will definitely be buying from here again :)

            Spirit Shop Response

            04/26/2024

            We're thrilled to hear you're pleased with your purchase! Thank you so much for taking the time to leave a positive review. We appreciate your business.
            Read 46 More Customer Reviews

            Local BBB

            BBB of Detroit & Eastern Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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