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Find a Location

Redford Auto Repair and Collision has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Redford Auto Repair and Collision

      20335 West Eight Mile Road Detroit, MI 48219-1465

      BBB Accredited Business
    • Redford Auto Repair and Collision

      9565 Telegraph Rd Redford, MI 48239-1419

      BBB Accredited Business
    • Redford Auto Repair and Collision

      20201 W 8 Mile Rd Detroit, MI 48219-1436

      BBB Accredited Business
    • Redford Auto Repair and Collision

      8440 Telegraph Rd Taylor, MI 48180-2373

      BBB Accredited Business
    • Redford Auto Repair and Collision

      25800 West 7 Mile Rd Detroit, MI 48240-1805

      BBB Accredited Business

    Business ProfileforRedford Auto Repair and Collision

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/11/2008

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Redford Auto Repair and Collision has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Redford Auto Repair and Collision

        20335 West Eight Mile Road Detroit, MI 48219-1465

        BBB Accredited Business
      • Redford Auto Repair and Collision

        9565 Telegraph Rd Redford, MI 48239-1419

        BBB Accredited Business
      • Redford Auto Repair and Collision

        20201 W 8 Mile Rd Detroit, MI 48219-1436

        BBB Accredited Business
      • Redford Auto Repair and Collision

        8440 Telegraph Rd Taylor, MI 48180-2373

        BBB Accredited Business
      • Redford Auto Repair and Collision

        25800 West 7 Mile Rd Detroit, MI 48240-1805

        BBB Accredited Business
      Location of This Business
      20335 West Eight Mile Road, Detroit, MI 48219-1465
      BBB File Opened:
      1/4/2002
      Years in Business:
      26
      Business Started:
      1/1/1998
      Business Started Locally:
      1/1/1998
      Business Incorporated:
      1/1/1998
      Accredited Since:
      7/11/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Additional Contact Information

      Fax Numbers

      • (313) 537-6354
        Primary Fax
      • (313) 537-3198
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 1-4-2022 had viehcle towed to Redford **** at customer expense. informed ******(worker) that auto did not start need a starter according to AAA towing svc man. Was quoted $275.00 Husband called to inform shop that we was not for certain what problem was, however to call us with diagnosis.. received a call 3 hrs later from Shop, stating it wasn't the starter, because he put a new starter on car and it fit start replaced it with the original starter and said I stilled owed $200.00. I then asked what was wrong with the car? He stated it will take another $200.00 to run a diagnostic test, which doesn't include the cost to repair, on 1/8/22 was notified that the problem was electrical need mechanic to look into programming viechle was quoted a $900.00 I stated that the $275.00 was unfair and should be waived mechanic refused. I went to pick up my car on 1/8/23 drove home went to start car on 1/11/22 car won't start.. Informed *** at the shop owner stated he would have a tow truck at his expense to pick up car. Redford **** charge me $900.00 and did nothing I mean Nothing..I want my money back. Stating you replaced a Brain in my viechle does not suffice. I have no proof that anything was done to my viechle it is doing the same thing it was doing before they took my money. I want to file a complaint. **** services was not fulfilled.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pauleen V

      1 star

      04/02/2024

      SAVE YOUR MONEY,,, this place is a JOKE.... They did $5000 of repairs to my *** that was stolen an guess what even more s*** wrong when I picked it up, the WRONG items put on my car now locks dont work, security system dont ********** assist dont work as the rear view mirror was is not to my car an un programmable. And 13 min after I drove it away it over heated on 275... I am beyond ****** off. So sad you try to trust people bring them business and they just go the cheap way around to get a buck. Dont TRUST any of them ,

      Local BBB

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