Business ProfileforCode Ninjas

I had enrolled my son in a one-week summer camp at Code Ninja located in **********. The class was called "Introduction to ******************* which started on July 25th and ended on July 29th. I have been attempting to get a receipt with the Code Ninja Tax ID so that I could submit the expense for FSA reimbursement. I have contacted the franchise and the headquarters (in *****) eleven times by phone and three times by email. At one point, the individual answering the phone at the franchise indicated that they had recently had a system upgrade, and that the receipt may have been lost. On another occasion, the same individual stated that I was in their system but that since I was calling 90 days past the date of the class, the information was lost. Please note, I had started to call or email Code Ninja on August 15th. The individual that I had been working with most recently knew of my issue on or around October 18th, in advance of the 90 days. In my last attempt with the franchise, I asked to have the owner call me within 48 hours. I learned that the owners name was "Adeel" but the individual I was speaking with did not know the owner's last name. This call was made on October 31st. I called back on November 3rd, since I had not yet heard from the owner. On this last call, the individual indicated that he had relayed my request to *****, but there was no guarantee that ***** would respond. When I offered to visit the location, I was told ***** does not go into the location.When I called the Code Ninja headquarters, I was also met with no success. None of the *** prompts work - they are all "invalid entries."All I need is a receipt with the Tax ID for my FSA reimbursement. Any assistance would be appreciated.