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Find a Location

Arbor Professional Solutions has 1 locations, listed below.

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    Business ProfileforArbor Professional Solutions

    Lawyers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2090 S Main St, Ann Arbor, MI 48103-5827
    BBB File Opened:
    1/9/2013
    Additional Contact Information

    Fax Numbers

    • (734) 663-5794
      Other Fax

    Industry Tip

    BBB Tip: Hiring a lawyer

    Customer Complaints

    22 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/30/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I would like to file a complaint against Arbor Professional Solutions (APS). I received a letter in the mail on October 20, 2022 from (APS) alleging that I had a balance of $527.99 with ******** ************************* that remains unpaid and therefore my account has been placed with (APS) for collection efforts. I was offered a settlement option to settle the debt. I decided to dispute the validity of the debt or any portion within 30 days which I have the right to by law. I sent a validation of debt request letter November 1, 2022 by certified mail and the expected date of delivery was November 4, 2022. I still have no adequate validation as requested just a letter with my name and address which anyone could type up. Additionally they are still reporting this derogatory **** on my credit as of November 30, 2022. I have now sent (APS) a Sworn Affidavit of Denial by certified mail scheduled to be delivered today November 30, 2022 also; if (APS) offices have or continue to report invalidated information to any of the three major credit bureaus (Equifax, *********************** this action might constitute fraud under both federal and state laws. Due to this fact, if any negative **** is found this is suppose to be Violation of the Fair Debt Collection Practices Act and Defamation of Character. I have had my identity stolen before so that's why I'm seeking validation which by law I have a right and by law (APS) has a right to provide accurate proof which they have failed to do. The Fair Debt Collection Practices Act supports my right to demand a validation and verification of debt, documentary proof that I owe exactly what is claimed. The Act places this right in such high regard that the collector is prohibited from taking any collection action until the validation and verification is provided which it wasn't. So If they do not, I can *** for a violation. To prove this is my debt can (APS) please provide ALL the items I requested in the letter I sent.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    jennifer M

    1 star

    11/09/2023

    HORRIBLE, LAZY, COMPANY. I didn't know I had outstanding account with them until I noticed on credit report. Since I hadn't received anything from them, I had to ****** them to make contact. they claim I owe from ambulance ride from city from over 2 years ago.Im not denying that I had ambulance called on my behalf, but they didnt bill my correct insurance. original creditor and Arbor dropped the ball and never billed. tried calling a few times to resolve, but they can't be bothered. they screwed up and didnt do their due diligence.I have requested claim information if was filed with insurance, as Insurance confirmed no claim received, but yet to receive anything.

    Local BBB

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