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Business Profile

Property Management

Mitchell's Property Maintenance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/22/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this business to renovate my small main bath ranch bathroom. The demo started 9/8 ($910), demo finished 9/9 ($840), floor prepped for tile ($280). 9/10-9/12tile work for a contractor he hired ($2,400). I had to pay an additional $1,100 directly to the tile guy for tile work he did on 9/13 & 9/14. We were told we could use the shower & walk on the floor my our contractor on Tuesday 9/16. The floor had loud creaking with tile giving underfoot. I took a video contacted him immediately. To make a very long story short he said the floor could be braced from underneath. Went to my house the next day called & said nothing could be done, blocking wouldn't work my house was old it creaks & that floors have some give to ************ normal. I said are you kidding me there is nothing that can be done & he said "nope" At this point I asked him to stop work because I didn't trust him. I asked for his insurance information he absolutely refused. I have been asking almost daily since that ********** adamantly refuses. This morning he told me he called his insurance company last Tuesday & let them know what was going on & sent *************** would contact me if they felt like a claim needed to be made. I had a new guy come out & look at the ********** was not glued & there were not enough screws. I have pictures & a video. I also have our text messages. This is our main bathroom & the floor needs to be redone.i have paid him $4,780 & the tile guy he hired $1,100. I tried attaching the video of the creaking & it wont attach. It will not let me attach the pictures?

    Customer Answer

    Date: 10/03/2025

    I have not heard from the business in response to my complaint.

Mitchell's Property Maintenance is NOT a BBB Accredited Business.

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