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About

About This Business

Covetrus provides a range of solutions tailored for veterinary practices, including practice management software, payment processing, diagnostics, medications, equipment, and client engagement tools. The company assists clients by streamlining workflows through a tech-enabled platform that connects various practice touchpoints, from pre-visit to post-appointment. Additionally, they facilitate prescription management through an online pharmacy and compounding services, and they offer a client engagement interface for care plans, communications, and a pet portal. Their offerings aim to enhance productivity, competitiveness, profit margins, and client loyalty for veterinarians. The business provides services to commercial customers.

BBB Accredited Since: 8/11/2011

Years in Business: 15

Products and Services

practice management software, payment processing, diagnostics, medications, equipment, client engagement tools

Business Details

BBB File Opened:
8/11/2011
Business Started:
6/24/2010
Business Incorporated:
9/17/2009
Type of Entity:
Corporation
Alternate Names:
Vets First Choice
Business Management:
Mr. Ben Wolin, CEO
Kim Brebner, Manager
Number of Employees:
415

Additional Contact Information

Principal Contacts
Kim Brebner, Manager
Customer Contacts
Kim Brebner, Manager
Additional Phone Numbers
Other Phone: (866) 356-6214
Other Phone: (877) 999-2838

Additional Information

Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.

Latest Reviews

  • An N

    "I orders a highly urgent prescription and PAID for One/TWO day shipping and still have not received prescription and will not until three more days from now because of a weekend. This was ordered on the 18th and I was told I would receive it on Thursday or friday when i completed and paid for order." ... Read full review

  • C. B.

    "They need to change their auto-ship to auto-fulfillment/processing order because the only thing they are guaranteeing is that they sent the order to the manufacturer, in this case Hills Science Diet Dog Food. As my dog is diabetic, his food is his medicine, as you need an Rx from the vet to place an order." ... Read full review

  • Tom S

    "The vet clinic that oversees the wellness of our dog is owned by REMOVED, REMOVED. REMOVEDmade a decision recently to use Covetrus exclusively to fulfill all online Rx requests due to alleged fax issues with all other 3rd party sources, like Chewy." ... Read full review

View all Reviews

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