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About

About This Business

Mainely Urns, Inc. sells a complete line of brass, bronze, marble, ceramic and wooden urns, including keepsake, infant and pet urns.

Products and Services

cemetery markers, comfort gifts , cremation urns, funeral urns, granite markers, memorials, pet grave markers, pet urns, urns for ashes

Photos and Videos

Business Details

BBB File Opened:
8/20/2004
Business Started:
1/1/2003
Business Incorporated:
1/1/2004
Type of Entity:
Corporation
Business Management:
Mr. Michael Madore, Owner
Number of Employees:
9

Additional Contact Information

Principal Contacts
Mr. Michael Madore, Owner
Customer Contacts
Mr. Michael Madore, Owner
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy
Returns & Exchanges

Returns: If you have a problem with an item, e.g. damaged in shipping, craftsmanship, personalization error or you just don't like the item, please contact Customer Service immediately at 866.516.1296 or [email protected] to receive return & exchange instructions. We must receive notification prior to any return to prevent unnecessary delays and/or additional shipping charges (restrictions apply to personalized items - see Returns & Exchanges of Personalized Items section below).


Returns & Exchanges of Non-Damaged or Non-Personalized Items

If you are not satisfied with your purchase simply call Customer Service at 866.516.1296 or email us to initiate a return or exchange. Customer has ten (10) business days from delivery date to return the items. Items will incur a 10-15% restocking fee that is charged to us by our suppliers. Shipping charges are not refundable. Customer is responsible for all return packing/shipping charges and must insure item for the full purchase price. Orders cancelled after items ship but before items are delivered: Customer will not be credited our actual shipping costs or return costs even if the order qualified for "free shipping" at time of purchase.


These basic requirements must be met to receive a purchase price refund:
(shipping charges and or a 5-15% restocking fee may be applied to some items)
Items returned un-used, in resalable condition
Items returned in original packaging/shipping containers - or equal or better quality as original packaging
Purchaser name and address must be clearly visible in or on the package
Return must be received by Mainely Urns within (10) ten days of original delivery date
Item must not have been personalized
In the event that your order qualified for free shipping at the time of purchase, actual shipping charges incurred by Mainely Urns will be deducted from the purchase price credit.

Please call Customer Service at 866.516.1296 or email Customer Service to initiate a return or exchange.

Business Categories
Cremation Urns, Caskets

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