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Business Profile

Carpenter

JCH Carpentry & Property Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************* was hired on 9/16/2022 to do some work work in the kitchen after a flood. He put a new floor in, painted and other misc. things and was paid for those. On 10/7/2022 he was given half deposit for the installation of cabinets before he went on vacation. He was to return 10/16 to install them but has not shown up. On 10/16 &, 10/17 he texted he was going though personal issues and would be there within the hour, never showed up. On 10/19 he called in a panic asking to venmo $150 to his wife *********************, because they had car issues and didnt know who else to go to. Since the cash app of $150, texts and calls are not going through - believe we have been blocked. Upon hiring, he advised he was licensed and insured. We contacted his insurance and he is not current and *****.gov ****** his license is not active either.

JCH Carpentry & Property Service is NOT a BBB Accredited Business.

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