Business ProfileforAppliance Advantage

I purchased over $5,000 worth of appliances and installation services in November of 2022 for a new build home.Scheduled delivery was delayed and I asked for a quick reschedule. When appliances were delivered, hookups were not available for installation (which I didn't know until they were there). Therefore, installation services were not completed at that time. I was told I would be charged an additional $199 for the service technicians to return. The cost of the services not completed = $623.One of the refrigerators I purchased never worked - it was 60 degrees inside and never cooled. I asked for the techs to come and service it. I was told that they couldn't service it and would deliver a new one. When they called to schedule the delivery of the refrigerator (which only cost $388), I was informed it would cost me $199 for them to bring a working refrigerator. I then asked for a refund of the installation services, and I asked for a refund for the defective refrigerator. I was told they would not provide a refund for the services not completed, nor for the refrigerator. They told me to come and pick up the refrigerator.