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Find a Location

Martin & Sons Plumbing and Heating has 1 locations, listed below.

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    Business ProfileforMartin & Sons Plumbing and Heating

    Plumber

    At-a-glance

    Customer Reviews

    0/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    24 Northledge Ter, Falmouth, ME 04105-2819
    BBB File Opened:
    12/12/2014
    Years in Business:
    23
    Business Started:
    8/23/2000
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Martin Foley, Owner
    Contact Information

    Principal

    • Mr. Martin Foley, Owner

    Customer Contact

    • Mr. Martin Foley, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    ******* Martin and his company Martin & Sons Plumbing and Heating performed work for me, *******************, at ******************************************************************************. In short, this job was/is a rough-in for a new bathroom (residential). Payment for the rough-in was made promptly, but the work is still not completed.Details:Martin's invoice #**** sent on 4.23.2022 for the amount $4,150.Paid in full by ******************* from check #**** issued on 4.26.2022 and cashed on 4.27.2022.Invoice reads:Work performed on 4.21.2022, 4.22.2022, and 4.25.2022 Description of service:rough-in all drainage and water lines for new shower unit, toilet, and sink on second floor of home.run all new lines down to the basement and tie them into the existing drainage and water lines.installed all vents for fixtures and tied together for pentertration of the roof (to be done by others after rough-in inspection) !!!install homeowner furnished shower valve for future installation of tile on walls.after water connected in basement, turn water on to future fixtures to test. (then turn off until needed).test all new drainage lines with air to test for leaks and for inspector.price includes plumbing permit from the ************************.After an abundance of patience, emails, texts, and phone calls since April 27th and with a concentrated number of these correspondences between today July 7th of 2022 and June 24th of 2022, ******* Martin and his business have made no effort to complete the work paid for and promised via invoice #****. The unfinished details include:1) "tie [new lines] into the existing drainage"2) "Installed all vents and tied together"this is the only unclear deliverable as the remaining parenthetical describes part of the work to be done by others. My understanding would be that the finish work--ie cutting through the roof and finishing--would be the work to b done by others.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Chris K

    5 stars

    04/30/2021

    ******* came the day we called and did a water test and checked our tub spout at our rental. When we had low pressure a few months later, he came there again the day we called and his son **** did a great job, changed a shower cartridge, charged us a fair price and explained everything in easy to understand terms. *** definitely use them again! 5 stars!

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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