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Find a Location

Lafayette Hotels has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lafayette Hotels

      155 Littlefield Ave Bangor, ME 04401-7206

    • Lafayette Hotels

      700 Main St South Portland, ME 04106-5402

    • Seagate Motel

      138 Townsend Ave Boothbay Hbr, ME 04538-1836

    Business ProfileforLafayette Hotels

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Lafayette Hotels has 27 hotel properties and has been family owned and operated since 1982. They include the 8 Fireside Inn & Suites (2 are our partner properties), The Best Western White House Inn in Bangor, The Best Western Merry Manor Inn South Portland, The Holiday Inn by the Bay Portland, Lafayette's Oceanfront Resort on Wells Beach, Waves Oceanfront in Old Orchard Beach, The Bluenose Inn Bar Harbor Hotel, Boothbay Harbor Inn, Fisherman's Wharf Inn, Seagate Motel and Tugboat Inn all in Boothbay Harbor, Nordic Village Resort in New Hampshire and the Senator Inn & Spa in Augusta.

    Business Details

    This is a multi-location business.

    Find a Location

    Lafayette Hotels has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lafayette Hotels

        155 Littlefield Ave Bangor, ME 04401-7206

      • Lafayette Hotels

        700 Main St South Portland, ME 04106-5402

      • Seagate Motel

        138 Townsend Ave Boothbay Hbr, ME 04538-1836

      Location of This Business
      155 Littlefield Ave, Bangor, ME 04401-7206
      BBB File Opened:
      1/1/1953
      Years in Business:
      71
      Business Started:
      1/1/1953
      Business Incorporated:
      12/26/1991
      Type of Entity:
      Corporation
      Number of Employees:
      50
      Alternate Business Name
      • Best Western Merry Manor Inn
      • Lafayette South Portland, Inc.
      • Manor Inn
      • Bar Harbor Hotel Bluenose Inn
      • Wonder View Inn
      • Fireside Inn & Suites Auburn
      • Fireside Inn & Suites – Waterville
      • Fireside Inn & Suites Ocean’s Edge
      • Boothbay Harbor Inn
      • Fisherman’s Wharf Inn
      • Tugboat Inn
      • Fireside Inn & Suites Portland
      • Holiday Inn By the Bay
      • Aspinquid Resort
      • Norseman Resort
      • Best Western, White House Inn
      • Seagate Motel
      • Manor Inn & Restaurant
      Business Management
      • Mr. Michael Amaral, Manager of Finance
      • Ms. Peggy Brown, General Manager
      Contact Information

      Principal

      • Mr. Michael Amaral, Manager of Finance
      • Ms. Peggy Brown, General Manager

      Customer Contact

      • Mr. Michael Amaral, Manager of Finance
      Additional Contact Information

      Fax Numbers

      • (207) 871-0537
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Traveling soon? Be careful when booking a hotel room

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My sister made reservations for all of us. Two rooms.. We stayed at the ************* on 8/19/22-8/21/22 - The cost was $300 per night.I tried speaking with the people in the front office, but did not get anywhere.The motel is completely unsafe. The stairs and the upper walkway, have soft spots in them! We were worried someone was going to fall through the floor! And the motel has NO HOT WATER! For 3 DAYS! We were told to just keep trying, because the hot water tanks can not keep up...?????We were also advised, that if we had a security issue, that is NOT AN EMERGENCY and do not contact them at night..WHAT??? This company owns approximately 30 properties and this is completely unacceptable and unsafe. They need to be shut down.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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