ComplaintsforHi-Tech Automotive Repair, LLC
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Complaint Details
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Initial Complaint
01/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The business had my car for 2 months (since Nov 12, 2022)- they diagnosed the problem, found an additional problem and quoted me a price to fix all which I agreed to. Not only did they not fix the problems that I took it in for and furthermore they created additional issues with the vehicle during the course of repairs and lied to me about why they took it to a *** dealership without my authorization or knowledge and spent $5400 on repairs that they then tried to conceal from me. This is a violation of Maryland Consumer Protection Laws and I have already filed a complaint with the Attorney General's Office. I want my vehicle fixed for the price that I agreed to and I want full disclosure as to why they took it to *** and why they tried to conceal the facts around that. When I went to pick the vehicle up and confronted them with the receipt from *** the mechanic ** ***** cursed at me so I left the car at their shop pending a resolution of this matter.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.