Business ProfileforCapital Remodeling, Inc.

On 11/18/23 i had a sales rep from Capital Remodeling come to my house and give me an estimate for 4 windows, the price was reasonable so we accepted and gave a deposit of $1400 towards the whole price of $5400, they were to get us financing for the additional $4000 which should not be a problem as we make more than enough to cover the monthly, on 11/30/23 i got an email asking for my credit report to be unlocked which i did and replied saying that it was done on 12/1/23, at this point as i dont check my email constantly i asked to get texted anytime something was needed, then on 12/6/23 i got another email asking for information on my mortgage payment as the wrong amount was put on the info sent to the bank, i guess my mistake i gave the wrong amount, no text was sent and i did not see this email until 12/19/23 when i got a call from the regional manager asking for it and i gave him the info, then on 01/02/24 i called asking about install dates and left a VM as getting anyone on the phone is near impossible, i got a text back a couple of hours later saying asking for the same info i had given a couple of weeks before, i gave the info again over text this time, the sales man over text assured me that with this the windows would go into production ASAP and be installed 5 to 6 weeks he sent a new DocuSign which i completed and that was that, then on 01/31/24 i got another text asking for more info on my wife`s income and also after the guy came to take measurements there was a new contract drawn up cause the price was going up due to the need for tempered glass which i thought was already included, at this point i started tring to get someone on the phone with no luck for days, finally i sent a text saying i wanted to cancel they said they would just not charge the extra then more info was requested a few times and when i finally got someone on the phone i was told we cant cancel as the 3 day cancelation window has passed, but it passed even before 11/30/23 so???