Customer ReviewsforLarry & Sons

We signed up for Larry and Son's $20/month service after receiving a $1100 quote to fix a hose bib. The $20/month service was pitched as a maintenance plan for our HVAC, plumbing, electrical, and something else. We went along with it as it gave us a discount on services that day. Since then, we had to call for a drain issue in our upstairs shower. We had a tech come out, and he charged us $200 to fix. The issue being, for several weeks after that, it continued to fill the shower pan- randomly. I called back and the rep said it would be a no charge revisit to make sure nothing is still happening. When the tech got here, he looked it over and said there was nothing he could outright see to cause it, and it would be another $200 to fix. I told him I wasn't interested in repaying $200 for something I paid for three weeks ago. He also was going to charge me $90 for the visit today, and when I told him that the office said it was covered, he said it's not a callback and that I would have to pay. I told him please have your office call me, which they never did, but ended up not charging me today (through the tech) and put a flag on my account that services have to be pre-paid- as if I had done something wrong? The service plan also doesn't include them servicing anything. Their tech came out and gave us a quote for the different systems (he looked over HVAC) for over $3k. Let me also clarify- the tech's are great, their automations to let you know people are coming is great, but their service to customers is sub par and their fees are astronomical. Would not recommend simply for that.

Larry & Sons added a battery backup systems to our sump pump. Their set up gave us peace of mind knowing our finished basement work is protected. They were professional and explain everything they were doing and how it all works and cleaned up after they were done.

My wife and I decided to go with Larry and Sons to install water lines and three electrical runs to power our unfinished basement. I was at work when most of the installs happened and only found out after that the electrician wanted to save us some money, so they only did two runs(They did take off the price of the 3rd run). However, I had asked for three because we were setting up a kitchenette downstairs with a wet bar and did not want to have our roommate constantly popping a breaker. The electrical technician had to return later and install another run after the drywall was up and painted. I also found out later that the price I was charged for the water lines and discharge lines was 40 times the price they were when purchased from a retail store. We also asked them to get a permit for the water and electrical since they are the ones with the licensed professionals. The water lines and upflow pump have made finishing their portion a travesty with zero initiative to get it done and only constant prodding from my wife and I to get it done when we paid for them to handle it. They are only getting two stars because even after the overpriced and underwhelming work quality, I believe I could have communicated better to resolve some of these issues. If you still decide to go with them. Make sure you 1. Double-check the price for parts with the retail price 2. Ensure you get precisely what you want and ensure they understand that 3. Do not let them handle the permits. It will drag out the process and slow down your build.

HAD THEM COME OUT TO CHECK MY MOTHERS A/C SYSTEM(ELDERLY/HOME-BOUND)....STRANGE ENOUGH STARTED WORKING...THEY CHECKED IT ANYWAY,GAVE US COUPLE"COULD BE" GUESSES...SURE ENOUGH WASNT ANY TIME AT ALL IT FAILED TO COOL AGAIN....SOLD US A "CONTRACT" (SEVERAL HUNDRED DOLLARS)THAT WOULD COVER THEM COMING OUT AND CHECKING A/C,PLUMBING,ELECTRICAL....STARTED COOLING AGAIN...GAVE GUESS AT PROBLEM,SAID IT IS OLDER UNIT(10YRS OLD) AND ADVISED SHOULD REPLACE IT ALL....OK,CHARGED ANOTHER $100 (THAT SHOULD HAVE BEEN COVERED BY SAID"CONTRACT") SCHEDULED APPOINTMENT FOR ESTIMATE/AUTHORIZATION ECT FROM JENNIFER CAME IN GAVE PRICE..COUPLE"MARKDOWNS" ONE OF WHICH WAS THE $100 THAT SHOULD HAVE BEEN COVERED ANYWAY... SET UP INSTALL...CREW CAME OUT AND DID JOB,COMPLETE AND HAPPY WITH INSTALL,POLITE AND KNOWLEDGEABLE CREW.. PROBLEM IS...WE HAVE NEVER RECEIVED SAID "CONTRACT",ANY PAPERWORK/RECEIPT DETAILING REPLACEMENT WARRANTY COVERAGE JUST A CANCELLED CHECK FROM MY MOTHERS BANK! HAVE BEEN IN TOUCH WITH REP JENNIFER NUMEROUS TIMES FOR MORE THAN A MONTH!

Joe arrived on time and took care of our plumbing problems right away. Super job!

Ryan was very professional, skilled, courteous, and thorough in providing plumbing service and information on the repair as well as on how to address other water system issues.

Always on time and always does an amazing job! I've had several of the technicians come to my house and they have all been great.

Brian did a great job checking our AC unit today.

Katie texted me let she was on the way& was on time.Excellent service.I would highly recommend. I was so pleased with the necessary repairs that she made to my electrical. I would definitely like for her to come back if I need anything done in the future. She was very knowledgeable & asked if I had any questions or would care to have any thing else done she was here.Fast&friendlygetting a appointment also.