Business ProfileforNational Spine and Pain Centers

Terrible. Jessica ward does not care about no patients.my wife has scleroderma and has ulcers on her hands leg and her mouth. We have been trying to get my wife's medicine called over because she needed a replacement because hers have been out nationwide.we told her this before Thanksgiving.never hear a word back from her.she never answers our calls.so today she was supposed to call over the medicine they said it was sent over.i waited over a hr she didn't even make the call like she could care less about my wife's ulcers and pain.so I was telling g the receptionist they need to Learn how to do their job.she got mad and started getting smart so I got smart and I cursed a little.well she finally called it in I said you could've done that 8 days ago.after I calmed down I apologized for losing my cool to the receptionist and she accepted then I went to apologize to Jessica even though I shouldn't of.she said no I ain't accepting your apology and said I was just trying to get a hug.whe I said I'm filing a complaint on her she said I don't care go ahead they ain't going to do nothing.when I told her that the pharmacy had the alternative meds in 5mg but they was out of 15mg.you know she went and called in the 15mg knowing they was out.so I talked to the pharmacist and my insurance company and they suppos to be getting her the 15mg tomorrow.both of our apps are Dec 1st with her.so she has the receptionist call me and say I'm discharged for aggressive behavior but she can sit there and talk to me anyway she pleases and it's ok.stay away from this place they don't even have enough decency to call you when you leave messages.this place is poorly ran.and they are all friends.she looks at us like we are drug addicts when we walk in.i don't even get the right mg I should.i told her hundreds of times about my sciatic nerve and all the pain I'm in I asked her to up me a little and she told me flat out no.and she ever has o ce returned me or my wife's phone call.