ComplaintsforAmeritrans Freight International
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Complaint Details
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Initial Complaint
12/01/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I made initial contact with *************************** the owner of Ameritrans international via email on 3/09/21, I was then contacted by an Ameritrans associate that went by the name ****** whom I communicated with via email and telephone. ****** seemed very dedicated to help with my shipping needs, he assisted me with quotes and very timely. ****** would call me atleast twice a week to check in and see if I was ready to ship, I figured these guys were dedicated and decently priced, so we came to an agreement and I wired $10,841.60 to ameritrans federal credit union account on 5/27/21. This sum covered shipping two semi trucks from Baltimore to st.vincent and the grenadines. The trucks sailed from Baltimore on 7/7/21 and on 8/2/21 I was informed by ****** that the shipping line remeasured the truck and found some discrepancy with my original measurements and I will need to pay an additional 1,434.96 at this point I was given a bol and since it was my first time shipping I didn't know it should say original and not copy. I payed the second sum and thought I had everything I needed and if not I was still in contact with ****** almost daily. Fast foward to 9/13/21 the day my trucks arrived to ST.Vincent and all **** broke loose. I presented the ******* with my bol and he informed me that I needed the original bol, I called Americans looking for ****** I got ******** Ameritrans secretary who gave me the run around for days, at first she was reaching out to the shipping line for original bol (BS) because ****** was late, then he didn't make it to work, next he went on vacation and would be gone for two weeks. They stopped answering my calls stopped replying to my emails I had to call from other phone numbers to get ahold of them, at this point its 7 days later my trucks are stuck on the port building storage cost at 168 per truck per day and still no fix from Ameritrans. In desperation I reached out to the shipping line who informed me that Ameritrans has not made any payment, I couInitial Complaint
08/20/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Good day, I have been in touch with ********** ************ from Amritrans Freight International since Dec 2020 to coordinate a shipping date. We finally scheduled a date for August 20th and paid half of what was requested. I received a cancellation email the evening prior to August 20th and he's not willing to reimburse the $2690 deposit. It seems that he's a scam. Name: ********** ********* Business name: Ameritrans Freight International Located in Maryland
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.