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Find a Location

Horizon Land Company, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Horizon Land Company, LLC

      2131 Espey Court, Suite 1 Crofton, MD 21114

    • Horizon Land Company, LLC

      P.O. Box 3491 Crofton, MD 21114

    • Horizon Land Company, LLC

      8555 Perry Hwy Erie, PA 16509

    Business ProfileforHorizon Land Company, LLC

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers manufactured housing communities.

    Business Details

    This is a multi-location business.

    Find a Location

    Horizon Land Company, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Horizon Land Company, LLC

        2131 Espey Court, Suite 1 Crofton, MD 21114

      • Horizon Land Company, LLC

        P.O. Box 3491 Crofton, MD 21114

      • Horizon Land Company, LLC

        8555 Perry Hwy Erie, PA 16509

      Location of This Business
      2131 Espey Court, Suite 1, Crofton, MD 21114
      BBB File Opened:
      5/19/2015
      Years in Business:
      18
      Business Started:
      2/21/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Horizon Land Company
      • Horizon Land Management
      Business Management
      • Ms. Kate Costello, Vice President/COO
      Contact Information

      Principal

      • Ms. Kate Costello, Vice President/COO

      Customer Contact

      • Ms. Kate Costello, Vice President/COO
      • Sara Strenk, Vice President of Operations

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/23/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I was given a violation letter regarding furniture in my yard. It was put out days before we experienced blizzard conditions, so there was no time to dispose of it. Days after the blizzard I received this violation letter. I hired a couple of people to dispose of it and directed them to put in the community bulk trash bin. They did the next day. One of them was contacted by the management the day after and was told she was not allowed on the community property because 'they saw.what she did' . ( she and the other put the furniture in the proper bin across from the trailer park office and the maintaine man and park manager stood on the office porch and watched them do it and said nothing to them) . The one I hired was threatened with trespassing charges if she comes on the park property again. Nothing has been said to me by management. There are many trailers in this park that have furniture and other items in their yards. The worse one is directly across the street from the office. It and others is in clear violation of the parks contract. Why was the individual I hired threatened ? I also am unable to write a check for lot rent due to (according to the park manager) too many bad checks. I had two returned checks in a years time and both was paid before the management knew the checks was being returned. The contract I signed says it has to be two in a 6 month period. When I showed the manager this, I was threatened with eviction if I did not pay with a money order. I am unable to pay online with a debit card as well. I am locked out from my billing account online.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ebbonie h

      1 star

      02/19/2024

      Horizon lane co and Canterbury Homes sold my trailer and signed my title over to a stranger that used facebook to act like she knew me and i was willing to sale my trailer to her i purchased my place cash in 2013 and lived out there for 8 years due to my grandma getting i'll i dod wanna sell may place because the market jumped up i posted my place for sale for 20 to 15,000 best offer my landlord brought me the forms for people to fill out knowing i was going to sell it i told over 6 families to come see the home the 1 girl from the internet waited less than 5 days her background came back and she used that as an advantage to go back to the office and tell her i'm sellling it to her the landlord gave her a copy off all my do unto that place signed over title n less than a week later and i talked to the  and told her don't sign my title over that way the place will still be mine she disregarded that and told me i would have to take them to court but and never told me who it was that they sold it to if i didn't have proof threw facebook i wouldnt know the persons name !!! they then had the attorney call back and tell me i was going to be trespassing if i returned to th mobile home park and could be arrested i still had kids that lived out there with there family and relatives i called troop 3 my self and they said they never seen no documentation and as long as i was getting my kids or not making and type of trouble they will not honor that if cops was called on me!!! she also started to rent a trailer to the kids father the 1 that's had all th judgments on his name because his father passed n took over payments on his place the whole complaint never attempted to call me back or respond when i was emailing them!!!

      Horizon Land Company, LLC Response

      02/22/2024

      We sold a park owned home to ******* in 2013.  She never got the title switched into her name.  The manager of Canterbury gave her a photocopy of the title in the sales entity name in 2021 so that she could take it to the DMV as a reference to get it switched into her name as she lost the original that was sent to her upon purchase. 

      Somehow the new applicant ended up with the new title in her name and presented it to the office as a part of the private sale. New applicant Sequoye Jones, applied on 08/02/2021. The title looks to have been issued in her name from DMV as of 08/17/2021.  ******* was claiming that we didn't handle the private sale properly and that we signed the title over to the new resident, which is not the case. 

      We explained to ******* that we did not get a title from the DMV; it was provided to us by the buyer of her home during hte private sale process. ******* was supposed to go to the DMV and if she couldn't get it then she was to let us know.   The 3rd party came in with the title in her name and provided it to us as part of the private sale.  It was communicated to ******* that if she had a dispute with the purchaser during a private sale, she would have to purse that in court. 

      These are the facts that have been provided to me by the Regional Manager overseeing the site at the current time. 

      Local BBB

      BBB of Greater Maryland

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