Additional Information for Maxim Healthcare Services, Inc.

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.On 01/19/2024, Attorney General Andrea Joy Campbell of Massachusetts Attorney General Office, announced settlements with three temporary nurse staffing agencies to resolve allegations that they failed to comply with regulations and charged for temporary nurse staffing at long-term care facilities at rates above the maximum rates allowed by the Executive Office of Health and Human Services (EOHHS). 

A settlement was reached with Maryland-based Maxim Healthcare Staffing Services, Inc., which will pay approximately $1,500 back to affected long-term care facilities and $55,000 in penalties to resolve similar allegations. Under the terms of the settlements, all three agencies have agreed to measures that will ensure their future compliance with rate regulations.

Nursing on Demand will also maintain a corporate compliance program, which includes compliance training for employees, a code of conduct that will ensure compliance with EOHHS rate regulations, and periodic auditing, testing, and monitoring.This settlement is part of AG Campbell’s broader effort to ensure compliance with EOHHS rate requirements for temporary nurse staffing agencies. In March 2023, AG Campbell issued an advisory in response to allegations received by the AG’s Office that some temporary nurse staffing agencies have been attempting to overcharge, demand additional fees, or enter misleading arrangements with long-term care facilities.

The AG has authority to investigate and prosecute noncompliance with EOHHS regulations governing temporary nurse staffing agencies. Concerns or complaints regarding temporary nurse staffing at Massachusetts long-term care facilities can be made to the Attorney General’s Medicaid Fraud Division at 617-963-2360, or the Massachusetts Department of Public Health (DPH) Division of Health Care Facility Licensure and Certification at 617-753-8150.