Business ProfileforNu Look Home Design

The contract was signed on Dec 28, 2023. I was then informed on the 7th of Jan that a project manager named Joe would reach out to me on the 8th. of Jan to order materials, and my roof would be installed by the end of the week. I waited all day for the call that never took place. On Jan 9th @ 12:32pm I received a call from Ms. H***** #410-2******* to schedule an installation date. When speaking with her I question the materials that she was going over because they were not the agreed materials prior to the initial contract. She then informed me that she would have the project manager reach out to me to discuss. On Jan, 11th I received from #267-******** My rep supervisor as we went over the contract it was all wrong as we made the necessary corrections I was told it would be the same price. I asked him to please send me pictures of all materials in which he did at the time, he then told me that he would have to do an amendment to the original contract to place the items that were to be on the roof from the start. When he sent the revised contract I noticed that the price was up over 2,300 dollars from the original price. I screen shot the contract and sent it to him before signing. On Jan 13th I asked how long this project was going to take. His response was he would ask Yvonne if she was back in the office on Jan 15th. I then sent a message stating honestly speaking I am not happy with all the miscommunication and I'm leaning toward canceling the whole project. On Jan 22, 2023 I received a message from supervisor Joe stating since I would like to cancel, that he would be able to cancel the contract for me. I replied yes, please cancel due to no communication, the process being dragged out, the salesman was not honest with me and wrote the wrong contract after telling me what i would be receiving on my roof. I also asked for an email or something in writing stating this contract indeed would be canceled. Replied was in his car and will send confirmation nothing