Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Titanium Restorations LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTitanium Restorations LLC

    General Contractor

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Titanium is a locally owned and operated roofing and insurance restoration company.  We also do gutters, siding, interior, and home renovations and addition work.  

    Business Details

    Location of This Business
    4201 Enterprise Rd, Bowie, MD 20720-3515
    BBB File Opened:
    9/11/2017
    Years in Business:
    8
    Business Started:
    2/13/2016
    Business Started Locally:
    2/13/2016
    Date of New Ownership:
    3/4/2016
    Business Incorporated:
    3/4/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 108998 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

    These agencies may include:

    Department of Labor, Licensing and Regulation (DLLR)-MD

    500 N. Calvert Street, Room 308

    Baltimore MD 21202

    (410) 230-6231

    http://www.dllr.maryland.gov/license

    BBB records show a license number of 410522000388 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

    These agencies may include:

    Department of Consumer & Regulatory Affairs (DCRA)-DC

    1100 4th St NW

    Washington DC 20024

    (202) 442-4311

    http://www.dcra.dc.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joseph Alexander, CEO/Owner
    Contact Information

    Principal

    • Mr. Joseph Alexander, CEO/Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/08/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    In October 2018 a salesperson at Titanium Restorations filed a wind damage claim to my insurance company for roof replacement. The claim was approved by the insurance company and payment was made to Titanium Restorations, based on the insurance companies estimate. The quality of the work by Titanium was great. Titanium did not notify me or my insurance carrier of any balance due on the account. Three years later, August 2021, I received notice from ************************ that Titanium acquired them to collect $4,612 from me. Upon receipt I contacted Titanium to resolve this matter internally and asked them to require ******** to withraw their action. Titanium stated they would take care of it, yet ******** continued to call me. Titanium acknowledged that a certificate of completion had not been filed. They sent me the certificate and it was signed and later sent to my insurance company. ******** reported this to the credit bureaus as a collection on my credit report.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wally J

    5 stars

    10/27/2021

    Roof repair and installation is always a daunting process for most of us who own our homes. When my roof was damaged by wind and storm the first signs were leaks in the ceiling of an upstairs bathroom. An acquaintance gave me name of Jonathan N******* and Titanium Restorations LLC. I called Jonathan who came to the house the next day. I found Jonathan to be personable, knowledgeable, and very professional. He inspected my roof, took photos of the damage, explained what needed to be done with clarity and confidence. Two days later my homeowners insurance inspector came by and met with Jonathan and me. The inspector found the same damage as Jonathan had and my claim was filed. Titanium Restorations came the following week. They replaced my roof in one day, hang all of the new gutters and down spouts the next day and the work was completed. The costs were exactly what my insurance company agreed to and I cannot be more pleased with the work. I give Jonathan N******* and Titanium Restorations high marks for their excellent customer service, and quality work in replacing my roof. Two days after they completed the work we had a significant rain storm with wind and there were no leaks. In my book Jonathan and Titanium Restorations passed the test with flying colors and I give them an A+ in ratings.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.