ComplaintsforLegend Landscape LLC
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Complaint Details
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Initial Complaint
09/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We sent a payment to them in error, the payment was made out to their company but mailed to wrong company. There is a Legend Landscape that is a company that operates in Arizona and that was where payment was to go. I have made multiple calls and emails to resolve the issue by asking the company to refund the money back since it was not theirs to start, NO one calls me back or acknowledges the emails. The money does not belong to this company, I have proof they cashed the check and that it does not belong to them but no one from the company will call me to discuss refunding the money. No one from the company wishes to do what is the right thing and get a refund to the community that paid them in error. A copy of the invoice and proof of payment have been attachedCustomer response
10/04/2021
---------- Forwarded message ---------
From: *********************** <*********************>
Date: Mon, Oct 4, 2021 at 10:03 AM
Subject: FW: You have a new message from the BBB of Metro ************* & Eastern ************ in regards to your complaint #********.
To: *********************************** <***********************************>I would like to have the complaint ******** closed
I have received the refund from the company Legend Landscape LLC and no longer need the complaint open
Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.