Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Paul's Remodeling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPaul's Remodeling

    General Contractor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16 Ericsson St, Worcester, MA 01606-2308
    BBB File Opened:
    11/26/2013
    Business Management
    • Mr. Paul Ault, Owner
    Contact Information

    Principal

    • Mr. Paul Ault, Owner

    Customer Contact

    • Mr. Paul Ault, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    We hired **** **** for minor trim damage on our house. As he was doing trim work he claimed to find water damage around the entire house and convinced us we needed to strip down to the wood. We created a contract for the initial work of stripping the house. After that was done he continued to find "issues" with the house that were later told to us didn't exist by other contractors - for example ripping out the slider door to the back porch due to water damage. We were trying to collect insurance money due to ice dams and Paul took it upon himself to talk to our insurance adjuster and company and told us "once the settlement is done, I will take the money and use it for your house so I don't need to keep coming back to you for money." He offered to break the kitchen granite in order for us to get extra money for the kitchen. As he continued to rip apart our house he would ask for advances on payment. We gave him these as we didn't know it was not the norm. He asked us for $20,000 for siding material, said he ordered from Seattle. When we asked for a receipt for the material he provided an invoice with the contact of the supplier crosse out. When we asked him for the supplier info he said "it's none of your ******* business". As all of this was happening he also lost 3 of his 4 crew members (all members of his family) and made constant excuses on why he had to skip days. After doing the initial ripping off of the siding he did not return to work for a month. He talked a good game and unfortunately tricked us into giving him $50,000 total. Come to find out he never even pulled a work permit as he said he did and collected money for. When we pressed him to finish the work, he demanded us to sign an additional contract for $150,000 saying he would not return to work if we did not. Meanwhile the original contract was not even fully fulfilled. He was looking to extort us for even more money. We were left with a house that had no siding or tyvek for months before findin

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.