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Business Profile

Plumber

Addario's Services
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.76

Average of 85 Customer Reviews

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Review Details

  • John W

    Date: 06/12/2024

    Very professional, very informative and very thorough. All of the options were reviewed and all the steps of the process were thoroughly explained.

  • Donna B

    Date: 05/21/2024

    I called and they came down the next day. Everything was explained, and I decided on a system for my heating and cooling needs. I also love that they take care of the rebates and I will nit have to wait long periods to get them. I was so impressed, I am having them also help me convert from oil to gas. They will Handel everything, including permits and removal of all the old equipment. All the work and supplies are included and I won't need a plumber! Everything is state of the art, clean energy. All my questions were answered and everything e plain and all of this will be done.withi. 3 weeks

  • Jim C

    Date: 05/02/2024

    Quick and clean easy process to get me through the Mass Save system and install a new heating and hot water heater. Highly recommend this company.

  • Scott S

    Date: 04/27/2024

    ******* came out to meet us at our house, he was on time, very friendly and thorough. He asked us what we were and werent looking for in services, he was informative and explained the whole process. He is willing to work around our schedule and at our pace of work as we renovate our entire home.

  • Lisa G

    Date: 04/26/2024

    I was very pleased with the service we received for our water heater. They were at my home on time and I met the nicest rep who helped with getting what we needed and scheduling the techs. Thanks ****!! The technician was equally pleasant,on time and quick to make the repair we needed.

  • Thomas A

    Date: 04/24/2024

    I haven't had the installation yet. But home estimate, options, all rebates and financing smooth and up front. Able to schedule installation within a week.

  • Daniel B

    Date: 04/17/2024

    Knowledgeable - friendly- honest appraisal - given different options.Easy to contact- efficient front office .

  • Rhonda D

    Date: 04/05/2024

    I found Addarios on the Internet. Based on their website and other reviews, I contacted them to install a new heater in my home. ****************** Came to my home to make the arrangements. He was kind and professional. I moved forward with the install. Everything was great until the installer asked me for money before he even turned on the new heater to see if it worked. I told him payment would be made later when the job was complete. Upon turning on the heater, there was a problem with it and it didnt work. ***** asked me for the second payment which I was reluctant to give. I gave it to him. I didnt have heat overnight and into the next day. It was cold. Throughout the entire ordeal the bosses kept asking the technicians if I paid. The next day, a technician arrived late and was able to fix the problem with the new heater. Immediately, he asked me for the last of the three payments and I declined until the next day, as I wanted to be very sure that the heater was going to work. The technician had his boss on the phone pressing me for the money. As far as I am concerned there should NOT have been any discussion about payment until the job was complete and I was satisfied. I believe that ******************************* should take some customer service training. I felt like I wasnt being treated fairly and that they didnt trust me for the payment. I believe that I deserve an apology from *******************************. I will never recommend this company to anyone given my experience. It is shameful.

  • Steve S

    Date: 03/28/2024

    Excellent customer service with entire process. From ****, to the crew coming in to install the mini-split a/c system. Addarios response time to any questions or changes in our job was prompt and beyond efficient. The crew worked safely, efficiently at all times and communicated job process as they went along. Addarios should be proud to have these knowledgeable and efficient technicians working for them and representing their company. I will surely recommend Addarios to anyone looking for the services they provide. Thanks, *********************

  • Eileen F

    Date: 03/19/2024

    ******* came to do a maintenance on my furnace. Was great explained what was going on. Very knowledgable, friendly and neat. I would recommend this Addarios for all your heating plumbing and cooling needs. Came on time. Receptionist was also very nice on the phone when scheduling my appointment. Very accommodating with my availability.

Addario's Services is BBB Accredited.

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