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Business Profile

Bakery

Surprise Cake

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bakery.

Reviews

Customer Review Ratings

1

Average of 11 Customer Reviews

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Review Details

  • Holly S

    Date: 05/01/2023

    Concept would be nice but they don't deliver on their product at all. I ordered for my son's 21st birthday and specified April 29 delivery date. ***** tracking said it would be delivered on time however it sat somewhere in transit until May 1 while I tried several times to reach someone at the company. They never responded to any of my inquiries. To add insult to injury, I specifically stated do NOT leave package on doorstep (there have been items stolen previously) and that is exactly what they did. Now I am out $200 and my son's one and only milestone birthday was ruined when he didn't even get a gift from his own parent. The company still hasnt returned any of my emails or requests for assistance.

Surprise Cake is NOT a BBB Accredited Business.

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