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Business Profile

Waterproofing Contractors

Pioneer Basement Waterproofing
Visit Website(800) 649-6140
See Hours
Operating Hours
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
SaturdayClosed
SundayClosed

About

About This Business

Pioneer Basement Waterproofing, Inc. is a basement water proofing company. Basement waterproofing includes sealers, drainage systems, pumps, membrane work, and foundation repairs. Their service department is the Corporate model renamed the Sump Pump Geeks. They service and install sump pumps, battery backup systems, and full iBasement Drainage system which is backed by a Nationally Backed Manufacturers warranty.  The company states they have a BHA CWS Certified Waterproofing Specialist on staff and also a BHA  CSRS Certified Structural Repair Specialist and that they offer a Life of House warranty on drainage systems. Pioneer Basement is a member of the Basement Health Association.

Products and Services

Grate Drain, Grate Sump, Grate Trench, Santa Fe Dehumidifiers, WiseAire Dehumidifiers, iBasement Controller, FastDrain System

Photos and Videos

Business Details

BBB File Opened:
7/14/1993
Business Started:
8/1/1984
Business Incorporated:
3/1/1993
Type of Entity:
Corporation
Alternate Names:
Pioneer Basement
Sump Pump Geeks
Business Management:
Mr. Joseph Pires, President
Number of Employees:
58

Additional Contact Information

Principal Contacts
Mr. Joseph Pires, President
Customer Contacts
Mr. Joseph Pires, President
Fax numbers
Primary Fax: (508) 673-0729
Additional Phone Numbers
Other Phone: (508) 674-5121
Additional Email Addresses
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
Website 1
Website 2

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
The business states they require a 35% deposit to schedule a job. Consumers have 3 days from the signing of the contract to cancel the job by signing and returning a cancellation form in writing. After this 3 days the business will refund the deposit at any time before the day of your installation date. The business will deduct any office/ sales or technical support given and return the remaining deposit back by company check.
Other Resources
Massachusetts Division of Professional Licensure
1000 Washington Street
Boston MA 02118
Phone Number: 617-727-3074; TTY 617-727-2099
Fax Number: 617-727-1944
https://www.mass.gov/orgs/division-of-professional-licensure
Massachusetts Office of Consumer Affairs and Business Regulation
1 Federal Street Suite 0720
Boston MA 0211
Phone Number: 888-283-3757
Fax Number: 617-973-8799
https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation
[email protected]
Massachusetts Office of Public Safety and Inspections
1000 Washington St, Suite 710
Boston MA 02118
Phone Number: 617-727-3200
https://www.mass.gov/orgs/office-of-public-safety-and-inspections

More Resources

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