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Quality Stair Treads has 1 locations, listed below.

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    Business ProfileforQuality Stair Treads

    Flooring Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2380 Cranberry Hwy, West Wareham, MA 02576-1229
    BBB File Opened:
    6/4/2020
    Years in Business:
    10
    Business Started:
    10/24/2013
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Scott Brown, Owner
    Contact Information

    Principal

    • Mr. Scott Brown, Owner

    Customer Contact

    • Mr. Scott Brown, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I built a house and hired quality stair treads to install the hardwood floor. First we met and we picked out the pre finish floor that me and the wife picked out. We asked to go with 1/2 to make the cost less effective. The floor we picked out was **** a sq ft. He sent me a quote that was $27,000 i asked him if this was included labor and he told me and my wife to our face yes. So we hired the company.. we talk to *****.. so paid ******************* this was after he sent me a text 3 months before install to meet up with him to give him cash so we save money on tax weekend. Now i hired his company and at the end of the job he sent another company to my house to install the hardwood floor at the end of the install he sent me another price for $12,756.13. I called him and he said you have to pay the guy that installed the wood i said what! i already paid you. So the company came to my house and sat out front in my driveway and said i am not leaving until i get paid. I felt very threatened and felt i had to pay this man. So I ended up paying him to avoiding an altercation. So i ended up getting scammed by ***** the owner and ended up paying about $40,000 for hardwood floor. If you look at reviews it seems this is not the first time and this is what he does to people. I found another home owner that he did work for and they had nothing but problems with the install with no communication skills to resolve it.. i believe ***** the owner should be investigated for fraud on scamming people on believing there paying for labor then hiring a different company to do the install then having that company ask for the money.. this is not right. I have a on going lawyer working on this right now and agrees there is a big case but wanted this to get out there before other people get scammed on what he is doing.
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    Customer Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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