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Business Profile

Moving Companies

Piece by Piece Movers, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Piece by Piece Movers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • beth b

      Date: 06/26/2024

      My name is **** and I hired piece by piece movers on march 4th 2024, and the three employees that were at my home stole my teak outdoor table and chairs in the mist of the move. when the move was finishing I asked if everything was out of the truck and they told us yes, that all pieces were taken off the truck and unloaded, when I was unpacking items I noticed the table that I watched them load onto the truck wasn't there. when I tried to bring this issue up to the company and its other employees I was completely ignored and they have refused to give me my property back or any compensation for the stolen furniture. after 2 months of barely and responses to emails or calls, they told me I would have to call the police if I had an issue. I tried to be nice and give them the benefit of the doubt, and an opportunity to own up to what happened and give me back my property as I didn't want to have to get police involved, but as they have refused to give me any information as to who the people were that were on my property, and and the office staff that have been handling the situation have been extremely rude and passive towards the situation I am left no choice. this is an extremely frustrating situation and would like to warn all customers that is company will refuse to help with any issues you have, unlike the guarantee on there website of "helpfulness with any issues". you would think with an issue this big a company would want to try to figure out what happened to ensure nothing like this happens again, but it is apparent they simply don't care. I have proof in emails and texts to validate these facts and information in this review.

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