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Find a Location

New England Animal Medical Center, Inc. has 1 locations, listed below.

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    Business ProfileforNew England Animal Medical Center, Inc.

    Animal Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    595 West Center Street, West Bridgewater, MA 02379-1045
    BBB File Opened:
    12/31/1995
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Incorporated:
    1/1/1998
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Alternate Business Name
    • New England Animal Medical Center
    • Westbridge Veterinary Hospital
    • Animal Emergency Center
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Dr. Daniel V. Hecht, Director
    • Mr. Neal C Andelman, President
    • Ms. Karen Martin, Administrator
    Contact Information

    Principal

    • Dr. Daniel V. Hecht, Director
    • Mr. Neal C Andelman, President

    Customer Contact

    • Ms. Karen Martin, Administrator
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We have been clients with the *** services retail side of NE Animal Hospital.for over 5 years. On Friday March 11th our 2.5 year old Husky had been in pain on her lower backside and was acting not right. We brought her in to the Emergency Area the preform many test and found nothing. Oh yes there was a **** for $750 for nothing. We brought her home the next day our Husky had ****** stools and throw up. The ****** slimy stool appeared to be giardia . I called them at 7am Saturday am . I was told you can not come into the Emergency room they have only one Doctor on staff call back after 2pm. They are a Hospital that refused to provide care. I brought her in again they did nothing and charged another $250. They did not even call us back to let us know she was ready to go back home. I called them finally at 10pm on Saturday. On Sunday 3/13 I gave them them a stool sample on they said we will have the results back in 24 to 48 hours well it has been ****************************************************** once. They took a $1000 of my hard earned money and didnt provide the services. When I ask to talk to the manager ***** I was told she is on Vacation. No wonder they are short staffed. I cant get services but she is on Vacation. It is 3/17 and no word from anyone at New England Animal Hospital in **************** **

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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