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Find a Location

Perkins Solutions has 1 locations, listed below.

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    Business ProfileforPerkins Solutions

    Braille Supplies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    175 North Beacon St, Watertown, MA 02472
    BBB File Opened:
    2/21/2018
    Years in Business:
    10
    Business Started:
    1/1/2014
    Number of Employees:
    4
    Contact Information

    Customer Contact

    • Ms. Susan Agostini, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/23/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Dear Sir,Over a month ago I sent my son[who is blind] and in a nursing facility because he cannot walk. His braille writer quit working so I sent it in to Perkins repair solutions to be fixed which they received quickly. On April 18th the man called said it was fixed and was sending that day FREE MATTER FOR THE BLIND . I paid him the $150 fee for fixing. It is now May 20th and I have never received it back. At first when I called about it they never returned my phone calls. So I emailed. At first they said, give it more time and there was no tracking number. Now I have emailed them more times and they will not respond, I called got the machine, left a message. they will not return my calls. At first I told them they should send a writer of equal value to replace his since they had no idea where his was as he would very much like to have his writer.If they would send and his finally turned up, then I would return the loner. They cost around $800 new. They are located at ******************************************************. Phone number **************.Associated with Perkins school for the blind which my son attended. Can you help in a any way ? I dont know what else to do since has been over a month and never received. Thank you,***************************
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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