About

Local BBB:

Better Business Bureau in Eastern MA, ME, RI & VT

BBB File Opened:

4/4/2007

Business Started:

1/1/2005

Business Incorporated:

8/5/2005

Type of Entity:

Corporation

Alternate Names:

BBA-Reman

Business Management:

Mr. Christopher Swan, CEO

Mr. Joe Petcher, Manager

Number of Employees:

29

Additional Information

Refund and Exchange Policy

The business state the following Warranties:  Buy with confidence - 10 Day Money Back Guarantee - we want you to be totally satisfied with every purchase you make from BBA Reman. It is our aim to offer you quality at low prices. If for any reason, you are not completely happy with your purchase, simple return it within 10 days of delivery, unused and in its orginal packaging together with the invoice to BBA. We'll exchange the product or offer you a full refund. Additionally, all BBA products are guaranteed against manufacturing defects for a life time subject to condition.

Life Time Warranty - The BBA Limited Lifetime Warranty covers the repair of your unit back to its original operating condition for any problems resulting from manufacturing or workmanship defects. All internal components and labor performed by BBA Remanufacturing Inc are fully covered. It is valid as long as you own the vehicle and is non-transferable. Shipping, removal, diagnostic, coding, programming, software download, and/or mechanic charges are not covered by the warranty. If BBA determines the part is beyond repair, we will either provide a replacement unit, or refund the entire purchase price, at our discretion. Factors that could void the warranty include, but are not limited to: water damage, fire damage, over voltage damage, part being damaged as a result of another defective part in the vehicle, damage caused by jump starting the vehicle, improper use, use in an application for which the part was not intended, or untimely return of core unit (if applicable).

Exchange Items -Please include your phone number (we are unable to ship without this). Once payment has been recieved, we will ship you a remanufactured unit, usually within 1-2 working days. Once you have installed the unit, you need to ship back your non-working part to us in the same box with the prepaid UPS label included for all orders placed within the US. If the old core is not returned (in re-buildable condition) within 30 days, an additional charge of $150 will be applied and your warranty will be voided. For more information, call us: (866) 573 - 2740.

Other Resources

United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]

Business Categories

Used and Rebuilt Auto Parts