Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Eddington Elite Concrete has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEddington Elite Concrete

    Concrete

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    According to the information provided by the business their services are decorative concrete, custom concrete, garage floors, patios, industrial floors, concrete driveways, side walks, stamped concrete, and much more.

    Business Details

    Location of This Business
    317 Peekskill Ave, Springfield, MA 01129
    BBB File Opened:
    10/12/2021
    Years in Business:
    23
    Business Started:
    1/1/2001
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Mr. Jerry Eddington Jr., Owner

    Customer Contact

    • Mr. Jerry Eddington Jr., Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/19/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Jerry E had promised a start date the beginning of September last year for poured concreate stairs, slab, and a walkway leading to a round firepit area. The afternoon on September 12th, the framer began to frame. While he worked, he let his dog roam all around the outside of my house driving my dogs nuts, he swore many times and threw things. I explained to Jerry many times I had dogs so leaving metal rods for the framing sticking out of the ground was a deathtrap for them. September 20th, I sent Jerry a text telling him my dogs needed to run and couldn't with the rods still in place, he said he was going to send someone over the "knock down" the rods. Finally on September 23rd concrete arrived, the stairs, walkway and fire pit area were poured. In the afternoon on Monday, September 26th the main slab was poured. I was told it takes 24 hours to fully dry before the cutting of lines happens. In the evening of September 29th, Jerry came to cut lines in the patio, walkway as well as the fire pit area. Jerry had issues with his equipment then decided to seal so he didn't leave until well after dark. September 29th is when I gave Jerry full payment. September 30th Jerry came over to remove the forms and at that time I showed him what appears to be popped bubbles in the concrete, he said it looked cool, I told him I didn't think so! I showed him the areas where there was no sealant and the areas where it was darker because of too much. Jerry said the sealer would blend over time. The corners of the patio were not smooth and didn't match both sides. Jerry finally came back after weeks of texting him to attempt to fix the corners, they are still mismatched and now completely different in color as he added more concrete to the slab.On March 13th Jerry said to call him in a month if he didn't call after I informed him my stairs and patio are deteriorating, he didn't call so I texted him then got a reply of "I absolutely do not have the capacity right now".

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.