Share
Business ProfileforNaomi's Inn B&B
At-a-glance
Related Categories
Business Details
- Location of This Business
- 20 Springfield St, Springfield, MA 01107-1250
- BBB File Opened:
- 8/20/2013
- Years in Business:
- 20
- Business Started:
- 11/1/2003
- Business Incorporated:
- 6/7/2004
- Type of Entity:
- Corporation
- Alternate Business Name
- Naomi's Inn, Inc.
- Business Management
- Ms. Marci Webber, Owner
- Contact Information
Principal
- Ms. Marci Webber, Owner
Customer Contact
- Ms. Marci Webber, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dave A
10/11/2022
Naomi's Inn B&B Response
10/17/2022
Covid food restrictions were lifted in ************* not too long ago. Businesses were not allowed to serve non packaged food for a long while. These people are not the research and make a decision type and it shows. We don't claim to be 'historic' our merchandise says 'Not your Grandma's BnB' on it. We have a Wizard of Oz mural in one common area and ***** in Wonderland art in another. *********** is a place where the ****************************** and *********************** exist. We cater to families and people with an inner child. These 2 unfortunately don't seem to have one.
Our Inn runs the gamut of having a Kinda Cape room which is Beach Themed... to a Gamma Green room which is inspired by our favorite Avenger... The Incredible Hulk. It also possesses a simulated **************** Cichlid Fish Tank which breeds fish. Do these things say 'Historic' to you? We are FUN, not historic.
A lot of guests who stayed in their exact room have left glowing reviews after their stay. Antique furniture that is used day in and day out needs oil, polish and reupholstering to stay usable. We have done these things.
The final straw with all of this was that they left without asking a single question. Apparently construction material such as wood, stone, tarps to cover for rain and things such as a wheelbarrow were deemed trash.
If you read this review and decide not to stay because this resonates with you... GREAT. Would love to avoid another headache by obtusely minded people that can't process or understand basic communication.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.