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Find a Location

Practical Painting Services has 1 locations, listed below.

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    Business ProfileforPractical Painting Services

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/5/2016

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Practical Painting Services is a verified Veteran-Owned Small Business offering interior and exterior painting.. Our company serves Western Mass and Northern Connecticut.

    Products & Services

    According to the information provided by the company their service include interior and exterior painting.

    Business Details

    Location of This Business
    2 Country Club Dr, Southwick, MA 01077-9674
    BBB File Opened:
    10/3/2016
    Years in Business:
    40
    Business Started:
    1/1/1984
    Accredited Since:
    10/5/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 186146 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 1/27/2025.

    These agencies may include:

    Office of Consumer Affairs & Business Regulations

    10 Park Plaza, Suite 5170

    Boston MA 02116

    (888) 283-3757

    https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    7:00 AM - 3:00 PM
    Su:
    7:00 AM - 12:00 PM
    Business Management
    • Mr. Richard Lemon, Owner
    Contact Information

    Principal

    • Mr. Richard Lemon, Owner

    Customer Contact

    • Mr. Richard Lemon, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    II hired Practical Painting Services to paint all the main level trim in each room, including bedroom, 2 living rooms and the doors. Also asked to paint cabinets and trim in kitchen and part of ceiling in back entrance way. Also ceiling in front living room. In the bedroom upstairs I asked for the ceiling that had a crack to be fixed and painted. The outside work included the gargage and trim on the garage. Then I asked for the railing on the back staircase leading to the back entrance of the house be scraped and painted. After the job was so called complete, I asked Richard ****** to look at the job. He took the remaining $2500. and went on his way. Days later I noticed paint not covering the previous paint. I called him and he spent back the 2 men to correct painting problem. Then I noticed the dining room which was also painted that the tan color and cranberry did not meet up to the seam of the wall.. The men again came again to touch up their mistakes. After the 3rd or 4th time of coming back, I asked Richard to send someone else. He sent a person named Shannon who noticed 18 mistakes and said she would take care of this. On the second day, I left my home and she was to finish up. When I came back home, I called her name, she got startled and dropped the paint can on my black braided rug. She tried getting it out with cold water. She called Richard and he came over and said he would pay for it to be cleaned, but the paint did not come out. Richard did pay the cleaning of $189. When i called to say I still was not happy he stated that he was not buying me a new rug and he was done with me and hung up. In the conversation he said I was the one that scared the "****" out of *******. As far as I could see there was not drop cloth. There are still painting errors in my house. There should have never been paint spots on my hardwood floors. This paint job started in May, here it is November and this has been such a nightmare. I would like compensation for the rug and a picture that one of the workers dropped by not taking it off the wall. I do have pictures if necessary. I realize that Richard *****has tried to fix most of the errors. currently the rug is the problem and I assume he has insurance as he told me that he is insured. a
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

    BBB Reports On

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