Business ProfileforImperial Village Apartments, Inc

The most horrendous rental experience I've ever had and I've been here less than a week.After 2 nights here I began noticing itchy bite marks all over my arms.This place is INFESTED with bed bugs. So after moving almost all of my things in, I report the issue and ask for a resolution. It's been 4 days and I've been spending my nights at hotels with no clear solution in sight. Everything I brought here has to be treated or disposed of, and while I wait for pest control to arrive tomorrow, all of my belongings are being exposed. So I'm completely stuck and in an impossible situation. I can't move, and I can't stay.The property manager has no real power and has to run back and forth between me and her manager to get anything done.I have suffered severe emotional trauma from this, it has been impossible to sleep and I don't feel safe here at all.They sent a rep from their preferred pest control company who clearly wants to keep costs low for his business partner, he was rude and incompetent. He kept insisting on inspecting items that had been here for a day or two, and ignored me when I tried pointing out where I had seen live bugs crawling around.I noticed feces in a small Crack in a bedroom closet, and asked of they could at least use silicone or caulk to prevent any further bugs from spreading in here while I wait for them to actually treat the space this Friday and they refused. As far as I know, they are also not treating any other units, which is obviously the source of the infestation.I have never dealt with anything like this, it's been one of the worst weeks of my life, and I literally have never even gotten an apology.I'm sick to my stomach with this place. Find somewhere else to live, don't make the same mistake I did.