Business ProfileforAtlas Auto Body Collision Repair Centers

Horrible customer service if I could give zero stars that would have been my choice. My car got dropped off to be repaired by the shop and they have had my car for over a month. At first each time I called I was being told my car would be repaired by the end of that week. A couple of weeks went by so eventually I asked to speak to a manager and he informed me the parts were on back order and thats why it was taking so long. (Who knows if this was the truth or not). However, if that were the case ALL employees should be updated rather than misleading me and giving me false information. Employees repeatedly hung up the phone on me when I started asking questions that they did not know the answer to such as when would my car be ready? I had a rental and the rental was further extended past the month to accommodate them still having my vehicle and eventually I had to return the car. I was being told I would be given a call back for days with an update and of course this did not happen. So finally I started calling everyday for an update and when I spoke with the manager of Atlas he stated You do not need to keep calling dont you have a rental! At this time I did not have the rental and further more it does not matter if I have a rental or not I still need my car back. Long story short I am STILL waiting to get my car and still being given the run around. The past 3 days I have called for an update on my car and there has been no progression I am still just receiving the same answers. I definitely would NOT recommend this auto body shop and wish I had brought it somewhere else to be repaired.