Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Williams Automotive Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWilliams Automotive Inc

    Auto Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Williams Automotive Inc specializes in automotive repair. The business services include but are not limited to, diagnostics, engine repair, breaks, oil changes, heating systems, exhaust systems, radiators and more.

    Business Details

    Location of This Business
    685 North Street, Randolph, MA 02368-4317
    BBB File Opened:
    12/30/2014
    Years in Business:
    19
    Business Started:
    2/1/2005
    Business Incorporated:
    4/18/2010
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Ms. Jessica Williams, Office Manager
    • Mr. Geoffrey Williams, President
    Contact Information

    Principal

    • Ms. Jessica Williams, Office Manager

    Customer Contact

    • Ms. Jessica Williams, Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angel H

    1 star

    03/09/2023

    I drove in for what seemed to be minor electrical work. My car was in good working condition obviously needed a professionals attention. I found that this shop has a history for working on cars like mine so I was excited to work with somebody who knew the car I would often get texts after closing updating me on the progress that was being made Everytime I returned to look at the car the price kept rising I paid about $4700 to fix the problems they found, I would have taken it to a dealership but they where already charging me for labor so I went ahead and trusted their judgement. The day I picked the car up it shut off on me I was told keep driving the codes will clear Later that day my car shut off of the highway with the oil light on, something Ive never had to deal with on this car or any otherI had to bring the car back on a tow truck for them to work on it After all the work I paid for they told me the car is unfixable and I need an engine swap At this point I refuse because Ive already paid almost $5000 and now their telling me I need to buy another engine and have them put it in. Once I refused they removed the work that they did, left my car In pieces and put it outside. They destroyed the engine and kept my money. The whole way home oil was leaking on the tow truck and the ground because they left my oil pan off. My car is now in my drive way, completely exposed to the elements/ insects/ rodents, engine mostly disassembled but they kept my money.Record everything, take pictures of your car, gather all the information you can and protect yourself. These ppl will take complete advantage of you. They play good cop bad cop but they are all on the same team that will extort you into paying more money or they will destroy your car I would give zero stars if I could, they literally DISASSEMBLED my engine and left my car destroyed, and undrivable AFTER I paid almost $5000

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.