Telecommunication Equipment Repair
Granite Telecommunications, LLC
About
Important information
Overview
Granite Telecommunications, LLC
100 Newport Avenue Ext
Quincy, MA 02171-1759
BBB Accreditation & Rating
Granite Telecommunications, LLC is BBB Accredited.
More InformationWhy choose a BBB Accredited Business?
About This Business
BBB Accredited Since: 12/7/2016
Years in Business: 23
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 4/19/2006
- Business Started:
- 4/1/2002
- Business Incorporated:
- 4/14/1998
- Type of Entity:
- Corporation
- Alternate Names:
- Granite Telecommunications
- Business Management:
- Mr. Robert Hale, President & CEO
- Mr. Bob Allen, Senior Vice President
- Ms. Sana Sheikh, Chief Strategy Officer
- Number of Employees:
- 1800
Additional Contact Information
- Principal Contacts
- Mr. Robert Hale, President & CEO
- Mr. Bob Allen, Senior Vice President
- Ms. Sana Sheikh, Chief Strategy Officer
- Additional Phone Numbers
- Other Phone: (401) 949-3542
- Other Phone: (833) 901-7533
- Other Phone: (833) 913-1333
- Other Phone: (866) 847-5500
- Additional Email Addresses
- Primary: Email this Business
- Complaint: Email this Business
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Other Resources
- United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected] - Program Participation
- BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Latest Reviews
Raquel G
"Granite Telecommunications is threatening to bill me an Early Termination Fee with a claim that is neither contractually supported nor logically applicable based on the circumstances of my service order.The REMOVEDFormula Provided by REMOVED( a REMOVEDFound in Granites Legal Terms REMOVEDstated that the REMOVEDwould be calculated as:The monthly recurring charge for the broadband circuit multiplied by the number of months left in the 5-year term." ... Read full review
Heather M
"The experience with Granite has been very disappointing. The sales team was pushy and harassing at times." ... Read full review
Tom D
"A mutual client was using this company for REMOVEDInternet access. After issues from day 1, there was an email chain with an account manager DISCUSSING cancellation." ... Read full review
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.