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About

About This Business

Arbella Insurance provides personal and business insurance services, including auto, home, business, condo, renters, motorcycle, rental property, and umbrella coverages. The company assists clients with selecting insurance policies that aim to protect vehicles, homes, personal property, and business operations. Clients have the option to report claims online or consult with a specialist. Insurance services are facilitated through local independent agents who provide tailored advice to customers in New England. Payment services and policy management are accessible through their platform, myArbella. The business provides services to residential and commercial customers.

BBB Accredited Since: 12/10/2009

Years in Business: 38

Products and Services

Insurance, Automobile Insurance, Business Insurance, Condo Insurance, Cyber Insurance, Homeowners Insurance, Motorcycle Insurance, Rental Property Insurance, Renters Insurance, Umbrella Insurance, Car Insurance, Home Insurance

Business Details

BBB File Opened:
3/7/1989
Business Started:
1/1/1988
Business Incorporated:
12/13/2004
Type of Entity:
Corporation
Alternate Names:
Arbella Mutual Insurance Company
Arbella Protection Insurance Company
Arbella Indemnity Insurance Company
Related Businesses:
Bearingstar Insurance, Inc.
Business Management:
Mr. Paul Brady, CEO
Number of Employees:
800

Additional Contact Information

Principal Contacts
Mr. Paul Brady, CEO
Fax numbers
Other Fax: (617) 773-4760
Other Fax: (203) 267-2794
Additional Phone Numbers
Other Phone: (860) 255-0320
Other Phone: (617) 275-6528
Additional Email Addresses
Primary: Email this Business
Additional Websites
x.com/ArbellaIns

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Massachusetts Division of Insurance
One Federal Street Suite 700
Boston MA 02110
Phone Number: 617-521-7794; 877-563-4467
https://www.mass.gov/orgs/division-of-insurance
Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.

Latest Reviews

  • Michael T

    "I needed to file a claim with Arbella Insurance because of fire damage to my truck. When the appraiser came he included many parts that were not damaged." ... Read full review

  • Karlee P

    "I bundled home and auto with someone else because it was WAY less expensive. Apparently it left me with a remaining balance with arbella." ... Read full review

  • Renee J

    "We have been back and forth with Arbella for over a year now about our roof being repaired. They sent someone out and took photos of our home without our knowledge then demanded we repair the roof and clean up yard debris in order for them to renew our policy or they would cancel." ... Read full review

View all Reviews

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