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Find a Location

EastBound Towing has 1 locations, listed below.

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    Business ProfileforEastBound Towing

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    41-9 Lomar Park,, Pepperell, MA 01463
    BBB File Opened:
    10/30/2014
    Business Management
    • Mr. Tim Morine, Owner
    Contact Information

    Customer Contact

    • Mr. Tim Morine, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I was in Nashua NH Friday 03/17/23 and when I came out of restaurant my car was towed. I called Nashua Police and they said it was a private tow company called Eastbound Transport out of 41 Lomar Park Peperell Ma. When I called him he said he has my car but there is damage to it. I called Peperell Police and informed them. When I got to the yard which was half hour ride from Nashua my 2014 Mercedes C300 was on his flatbed with extreme damage. The back bumper was ripped off and all damage to back and underneath, my tires were shredded and flat, rims bent , driver side door panel bent and scratched alll over I said what hell you do my car. He said I owe him 500$ cash for the tow and won’t take off the truck til he gets it. The car was inoperable to drive and he took off and left me at the yard. I called the police again and filed report with them and Nashua. They called him and said to go there at 10 am next day with $500. The police came with me and all he had say was “ I have insurance and will fix it “…. I said u totaled my car…. He said whatever you shouldn’t paste there. I paid him 500$ cash and had it towed to Final Finish Collision in Peabody Mass. I filed a claim with his insurance and am awaiting to hear if it’s totaled. When I went online there are dozens of the same complaints and peperell police told me this happens all time. This company charges whatever he wants and damages all the cars he tows and makes up his own prices. His company is called Eastbound Transport and his name is Tim M***** ( ************). This was not a call that Nashua Police called in and he operates out of a different state. Not only did he total my car he charged me $500 cash and is a scammer with no regards to others property.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Carla C

    1 star

    03/04/2023

    WORST COMPANY EVER!!! How does AAA continue to contract with these people is beyond me. Lets s start of by saying if you are going to own a company conduct business in professional manner and use the correct technique and equipment when towing different types of vehicles. My 2021 ***** CX-9 was towed from ************************************************* on 3/3/2023. When I called East Bound Towing at 9:22pm the owner ******************* confirmed he had towed my vehicle and I can pick it up at their location between 11:00 and 11:15pm $365 CASH ONLY because he was diabetic and was going to go have dinner. Mind you my cars GPS stayed my car had arrived at his lot at 9:27pm. I stated to ******** had my 4 year old daughter with me and would be unable to wait that long. I arrived at the tow lot location at 10:15pm and saw my car in a flatbed tow truck relived that it was towed the correct way as it was face in. I called **************** and advice I was at the tow lot with my 4 year old and he was there within minutes. Upon arrival I paid $365 CASH. I quickly again asked **************** if a wheel lift was utilized when towing vehicle. He replied YES.! but thanks to another person that was at the lot with the presence of a ********* Police officer towed from the same lot I was towed shared a VIDEO with me of how my vehicle was towed and no wheel lift was utilized, meaning my brake system could be damaged. *** the $365 is good pocket change, but parking brake damage will cost you way more. Stay humble and conduct your business in a professional, truthful and humble manner. Make your $$$ without f****** people over with car damage. I know the next steps to take. -ZERO STAR RATING ????????????

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