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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I received a threatening letter from The Allen Daniel Associates, *** yesterday 03/11/24. The date on the letter is 02/29/24. I don't even remember ever hearing from this company before? I attached a copy of their letter, and copies of the Paid Receipts. They said if we don't pay $113.55 they will send a cancellation report to the creditor reporting that we refuse to pay. This is a Bill that was already PAID IN FULL 5 MONTHS AGO. Yes, this bill was paid late. It fell through the cracks somehow, but this company should not try to hurt our credit more over a Bill that was PAID several months ago. They need to fix their records, fix this account, and if they have reported, or hurt our credit in any way in the last 5 months they need to correct it.
Business response
03/12/2024
And here is the rest of the story.
Our 52 year old company does not now nor has it ever threatened anyone either orally or in writing. Nor does our company report ANY account to ANY credit bureau and has NEVER tried to hurt your credit.
Your account was placed with our office for collection on 11/9/2023 by your creditor for medical services provided to your child on 12/18/2022, ABOUT 11 MONTHS EARLIER!
On 11/17/2023 at 10:25 AM, our company left a compliant phone message on number ************. We received no response to that call. On 11/20/2023, our company mailed a letter (the **** Model Validation Notice) to the same address we used on the most recent letter that we mailed on 2/29/2023. We received no response to that letter.
In fact, until we received an email from you today, 3/12/24: (I just received your letter yesterday. You are harassing and threatening us over a Bill that was PAID 5 MONTHS AGO Please fix this!), the same day you filed your complaint with the Better Business Bureau,we had NEVER heard from you, nor had your creditor. We have never spoken with you. When we received your email today, we immediately contacted your creditor and your payment was confirmed.
Perhaps your complaint is an excuse for not paying your creditor for almost a year.Initial Complaint
05/18/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I have received a letter from this business claiming I owe money. I don't owe money to the client who has hired this business to harass me. I am also being threaten that if I don't pay, I will have liens placed on me, be denied the right to renew my drivers license and face defamation thru public records. I want this to stop. If this business client claims I owe money, then the client should send me a true bill or presentment and not some alleged billing statement.Business response
05/19/2023
The consumer has a tax liability with the ************************ of ******** Our company does not threaten nor do we harass anyone. In 50 years we have NEVER placed a lien nor do we have the authority to deny renewal of anyone's driver's license nor do we have the authority to "defame" anyone through the posting of public records.
The consumer is confusing ** with the MA ********** of ******* and the enforcement actions available to them.
If the consumer continues to make false statements about our company, we will take the necessary steps to protect our reputation and to seek restitution for defamation.
Customer response
05/23/2023
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my is***s and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
After reading the respond from the business it is clear that they are threatening me that they will *** me for bringing up the business for an alleged debt. The business has not provided a true bill nor have they provided a presentment to me and the bbb. Again have the client provide me and the bbb with a presentment and/or true bill. I also want to remind the business that a person has free speech rights and any threats that would violate my free speech is a cause of action and I will take all legal remedy available to me. Again send a true bill and/or presentment or zero out the account and send confirmation.
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,*******
Business response
06/01/2023
And consumers should refrain from making false allegations.Initial Complaint
06/28/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
Company is trying to collect a fictitious debt . There is no debt . This company has many negative reviews and complaints against them for trying to collect fictitious debts , as well as , other complaints .
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.