About

Local BBB:

Better Business Bureau in Eastern MA, ME, RI & VT

BBB File Opened:

11/16/2005

Business Started:

1/1/2003

Business Started Locally:

9/1/2003

Business Incorporated:

9/24/2003

Type of Entity:

Corporation

Alternate Names:

OneRing, Inc.

Business Management:

Mr. Kevin J. Courtemanche, President

Number of Employees:

2

Additional Information

Refund and Exchange Policy

The business states Discount Tire Zone will accept returns of unused merchandise within 30 days from the date of purchase. If you are returning merchandise, please submit a CONTACT FORM to obtain a Return Merchandise Authorization (RMA). We will not accept product returns without an RMA. We will NOT under any circumstances accept returns of used products (tires which have been mounted). For all returns (unless the product is defective, or the order is incorrect due to an error on the part of Discount Tire Zone) the purchaser will pay all postage and shipping. In addition, all returned items are subject to a restocking fee in the amount of 10% of the original purchase price (effective 3/9/2008).

When submitting a contact form to obtain an RMA, please include the following information:

Name
Daytime phone number
Valid email address
Date order placed
Order number
Product names and quantities being returned
Reason for return

NOTE: Special order items are not eligible for return unless defective.

Other Resources

United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]

Business Categories

Tire Dealers, Internet Services, New Auto Parts