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Find a Location

Hathaway Service Station has 1 locations, listed below.

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    Business ProfileforHathaway Service Station

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Hathaway Shell is a gas station providing the sale of gasoline as well as automotive repairs, insurance and state inspections, and road service. The business was established in 1991 in Massachusetts. Mr. Mauron N. Khoury is the Owner of the business and any questions or problems should be directed to his attention. This business has a branch located at 158 Main Street, Acushnet, MA.

    Business Details

    Location of This Business
    36 Hathaway Rd, New Bedford, MA 02746-1306
    BBB File Opened:
    1/5/1996
    Years in Business:
    33
    Business Started:
    1/1/1991
    Number of Employees:
    3
    Business Management
    • Mr. Maroun Khoury, Owner
    Contact Information

    Principal

    • Mr. Maroun Khoury, Owner

    Customer Contact

    • Mr. Maroun Khoury, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Malcolm R

    1 star

    02/13/2023

    My Mother's Vehicle had broken down on her Friday Feb 10, 2023 right on Hathaway Rd. Considering this is where she goes for her routine oil changes and inspection sticker, she figured her best option was bring it here to be worked on. fast forward to Saturday morning we go to pick the car up and the Total bill was $700!!!!! When I asked about why it was so expensive all the mechanic could say is "well we told her before we did it" completely disregarding the outrageous prices for the work being done. after receiving quotes from two different mechanics, it is clear my mom was COMPLETELY TAKEN ADVANTAGE OF! I've provided a break down of all the charges below and would just like to say SHAME ON YOU for taking advantage of a women who wouldn't know if she is overpaying or not!2009 ****** Camry Alternator Belt - ***** (a quick auto zone search will show you that this is ridiculous)Power Steering $57.20 Oil Change - $55.00 Inspection sticker - $35 Tires - 2 @$70/ea images of the tires can be provided they are not good tires."CHKEUP" Charge - $45 (unsure what this charge is even for)Labor - $225.00 (no break down of how many hours times their rate, just $225 mind you the car was dropped off after closing time Friday and ready by 10am Saturday???)Tax on Parts - $25.12 (****% tax on the total of ******) ???????why was she charged that much for an alternator belt? what is the random $45 "CHKEUP" fee? no labor breakdown just a flat charge?

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