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Business Profile

Hot Tub Dealers

New England Spas

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 258-5300Email BusinessWrite a Review

About

Important information

Overview

Headquarters

New England Spas

35 Worcester Street

Natick, MA 01760-2213

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See Hours
Operating Hours
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 5:00 PM
11:00 AM - 4:00 PM

Find a Location

New England Spas has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    New England Spas is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    About This Business

    New England Spas provides hot tubs, swim spas, saunas, cold plunge pools, and massage chairs. The company offers a selection of these products, focusing on the aspects of relaxation and wellness. It assists clients with spa and sauna services, maintenance, and repairs. Its service team utilizes wireless technology to effectively address spa issues. The company also offers a referral program and online shopping for spa supplies and accessories. New England Spas operates multiple showrooms where customers can explore their offerings. They provide resources and support for installation, including detailed product information on their website. The business provides services to residential and commercial customers.

    BBB Accredited Since: 8/29/2003

    Years in Business: 48

    Products and Services

    Hot Tubs Swim Spas Saunas Plunges Massage Chairs

    Photos and Videos

    Business Details

    Local BBB:
    Better Business Bureau in Eastern MA, ME, RI & VT
    BBB File Opened:
    8/29/2003
    Business Started:
    1/1/1978
    Business Incorporated:
    7/2/1985
    Type of Entity:
    Corporation
    Alternate Names:
    C & L Hot Tubs, Inc.
    Business Management:
    Mr. Norm Coburn, President
    Number of Employees:
    48

    Additional Contact Information

    Principal Contacts
    Mr. Norm Coburn, President
    Customer Contacts
    Mr. Norm Coburn, President
    Fax numbers
    Primary Fax: (508) 655-8224
    Other Fax: (781) 878-4176
    Other Fax: (508) 721-7877
    Additional Phone Numbers
    Other Phone: (508) 655-8266
    Other Phone: (781) 878-8383
    Other Phone: (508) 721-7828
    Other Phone: (401) 236-4634
    Other Phone: (508) 721-7728
    Additional Email Addresses
    Primary: Email this Business
    Additional Websites
    yelp.com/biz/new-england-...
    nespas.com
    Social Media

    Additional Information

    Payment methods
    • Cash
    • Check
    • Debit Card
    • Discover
    • MasterCard
    • Visa
    Other Resources
    Massachusetts Office of Consumer Affairs and Business Regulation
    1 Federal Street Suite 0720
    Boston MA 0211
    Phone Number: 888-283-3757
    Fax Number: 617-973-8799
    https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation
    [email protected]
    Business Categories
    Hot Tub Dealers, Pool Contractors, Hot Tub Service and Repair, Sauna Equipment, Swim Spas

    Latest Reviews

    • John O

      "New Optima Spa purchase, REMOVED. 5*." ... Read full review

    • Ryan S

      "REMOVEDwas super helpful in explaining everything having to do with a drain, clean and fill of a hot tub for a new owner. We inherited it in disrepair and he spent a lot of time and care making it look and function great!"

    View all Reviews

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