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Find a Location

Kannan & Pricone Plumbing & Heating, Inc. has 1 locations, listed below.

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    Business ProfileforKannan & Pricone Plumbing & Heating, Inc.

    Heating Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Kannan & Pricone Plumbing & Heating Contractors, Inc. is a fully licensed contractor offering heating and plumbing services for residential clients. The firm was established and incorporated in 1986 in Massachusetts. They employ 6 people. Mr. William M. Kannan and Mr. Thomas H. Pricone are the Owners. Mr. Peter Shaheen is the Secretary. Any questions or problems should be directed to the attention of Mr. Shaheen. Mail sent to this business on 05/15/97 was returned by the Post Office stating, moved, left no address .

    Business Details

    Location of This Business
    3 W Ayer St, Methuen, MA 01844-5509
    BBB File Opened:
    1/1/1986
    Years in Business:
    38
    Business Started:
    1/1/1986
    Number of Employees:
    6
    Business Management
    • Mr. William M. Kannan, Owner
    Contact Information

    Principal

    • Mr. William M. Kannan, Owner

    Customer Contact

    • Mr. William M. Kannan, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

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    Most Recent Customer Complaint

    09/28/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    This company installed a water heater in my home a little over a year ago, which recently stopped working and is covered under warranty. Their technician came to my home and replaced several parts, which I believe was about a hour or less. The technician told me I was all set and should have hot water in about 30 minutes. I kept checking but after about 3 hours there was still no hot water and it became apparent the tank was still not working. I called them back and they told me they did all they could and would not come back. I was forced to hire a 3rd party who discovered that the power wire was disconnected in the top of the tank, something the K&P technician mentioned and told me he fixed. Even though K&P failed to get my water tank working, and may have replaced parts that were okay, they sent me a labor **** for $390.00, invoice #*****. I feel this is wrong and that I am being overcharged. Their repairs did not get my tank working, and they refused to come back and make it right.
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    Customer Reviews

    0 Customer Reviews

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    Better Business Bureau in Eastern MA, ME, RI & VT

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