Bed and Breakfast
Menemsha Inn and CottagesAbout
Important information
About This Business
Business Details
- BBB File Opened:
- 6/9/2006
- Business Started:
- 1/1/1923
- Business Incorporated:
- 1/1/2000
- Type of Entity:
- Corporation
- Alternate Names:
- Swordfish Enterprises, Inc.
- Business Management:
- Mr. Robert H. Nixon, Treasurer
- Number of Employees:
- 10
Additional Contact Information
- Principal Contacts
- Mr. Robert H. Nixon, Treasurer
- Customer Contacts
- Mr. Robert H. Nixon, Treasurer
- Fax numbers
- Primary Fax: (508) 645-9500
Additional Information
- Refund and Exchange Policy
To give you peace of mind and protect your investment, we recommend considering travel insurance. This can help cover unexpected cancellations due to unforeseen circumstances.
All cancellations will incur a 10% service fee of the reservation total.
Flexible Stays & Planning:
We understand that plans change, so we offer flexible cancellation options:
- Refund: Cancel or modify your reservation with more than 30 days’ notice to receive a refund of your deposit minus service fee.
- Future stay credit: Cancel within 30 days of arrival, and your deposit becomes a credit (minus service fee) for a future stay within 1 year (deadline stays the same).
- 72-hour limit: Changes to your reservation are no longer possible within 72 hours of arrival. This is when your full reservation amount is charged.
Missed Stays & Refunds:
- Unfortunately, missed days (late arrivals or early departures) are considered canceled and remain fully charged.
- Refunds for eligible cancellations will be processed within 30 days using your original payment method.
Island Transportation:
- Remember, Martha’s Vineyard is an island, and your transportation to and from is your responsibility.
- If island-wide transportation is canceled, we offer a credit for the affected night only. Once transportation resumes, we expect guests to arrive for the remaining reservation.
Travel Issues & Severe Weather:
- We cannot offer credits or refunds for personal issues, travel disruptions, or unforeseen circumstances beyond our policy deadlines.
- In case of extreme weather like hurricanes, we assess the situation and determine credits or refunds after the storm has passed.
- Business Categories
- Bed and Breakfast
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.